Default Role

2 weeks ago


London, United Kingdom SSP Full time

**About the Role**:
**Main Purpose of Job**
- This role will lead the allergen management function within H&FS team, including verification of all ingredients, recipe labels and nutritional information.
- You will manage all internal investigations following any customer complaints and review allergen management processes.
- Work with franchised brands to ensure accurate and timely information of recipes, allergens and nutritional information.
- This role will include working closely SSP teams, including Brands, Data, Health & Safety, Operations, NPD and Supply Chain teams, particularly during cross-checks for new brands and ranges as well as advising on proposed contingency solutions
- Manage, measure and audit SSP’s suppliers to ensure they comply to all food regulations, including but not limited to, product specifications, allergens and nutritional, food safety, support recipe management from creation to communication. This includes ingredients and recipes, as well as any pre-packaged products created for launch.
- Ensure SSP is food safe at all times and adheres to current legislation and advises the business on future legislation and advances with a specific focus on allergen management.

**Main Duties**
- Validate and verify product specification data on ingredients and nutritionals, especially on new launches, new recipes and recipe changes
- Support, advise and lead allergen requirements on behalf of the business
- Audit suppliers, where necessary, especially on bespoke SSP nominated items and especially aligned to new projects and first production runs
- Work cross functionally and advise on actions and communication to units, locations and brand
- Review and propose amendments to quality control processes and procedures currently in place and future opportunities and emerging trends
- Investigating all customer complaints relating to allergens
- Documenting & detailing all supplier information past, present and future
- Attending cross-checks to ensure all aspects of labelling and descriptions are appropriate and compliant

**Skills/Knowledge Required**

**Essential**:

- Good analytical skills
- Ability to communicate effectively at all levels including senior management
- Ability to work under pressure and deliver to specific deadlines
- A positive outlook and a great eye for detail
- Excellent oral and written skills
- Degree Qualifications - E.g., Environmental Health, Food Manufacturing, Nutrition or Food Technology

**Desirable**:

- Strong networking skills
- Ability to influence at every level
- Presentation skills
- Experience of a multi-divisional, multi-site environment
- CSR and Ethical Trading Initiative (ETI) knowledge
- Project Management Experience
- Member of CIEH, IFST or similar body


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