Case Admin ao

Our MOJ client requires a Case Administrator to join the busy team on a temporary basis, until the end of April 2023 initially, with probable extension. £9.88 per hour pay rate
Our client is based in Barnstaple and offers a great opportunity to work within the Probation Service and gain experience within the Public Sector.
The role is temporary and expected to run for a minimum of 3 months with the possibility of being extended past this date, working Monday - Friday 0900 - 1700, totalling 37hrs. There may be a degree of flexibility with start and end times.
Successful applicants may also be required to assist in manning the reception at peak time.
Duties may include but not be limited to
- Greeting members of the public
- Liaising staff and other probation users with professionalism
- Basic admin duties, data entry, dealing with queries
- Checking service users in
- Transfer of calls and taking bookings
- Providing support to all users of the service, for whom it may be their first time.
- Filing
Our client requires the following skills
- Good strong basic admin experience
- Good working knowledge of Microsoft word, excel, outlook and Teams
- Excellent communication skills both written and verbal
- Ability to remain calm in potentially difficult situations
- Ability to remain professional at all time and converse with a variety of service users
- Excellent customer service skills
The pay rate is £9.88/hr and benefits include holiday pay and pension scheme.
Full training will be given.