Ward Clerk

An exciting opportunity has arisen to join our Trauma Unit at Royal Cornwall Hospital.

The post holder requires a willingness and enthusiasm to be able to support the wards and the day case unit with its clerical administration. You will work in a busy environment, providing a reception service for patients and relatives. The role also includes managing patients' records, supporting the ward with audits and maintaining the relevant databases associated with the role.

As a member of a multi-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable.

We are looking for a bright and friendly person to join our team of ward clerks on our 54 bedded Trauma Unit, at the Royal Cornwall Hospital. Previous clerical experience in the health service would be desirable.

You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.

This role may include weekend and evening work, on a rotational basis.

Benefits include optional pension. The Trust has a dedicated Childcare Co-ordination Team which can support and advise on childcare related issues.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

The Ward Clerk will have responsibility for administrative duties within the ward/unit. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the nursing and medical staff in a timely and accurate manner. They will have contact with patients, carers and all members of the multi professional team and as such they will provide front of house services for the ward/unit.

For full details, please see the attached job description and person specification.