Insurance Administration Assistant

2 weeks ago


Beverley, United Kingdom NFU Agency Full time

**The Role**:
As one of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.

Based at our Beverley agency you will be able to develop your career within Insurance and Financial Services surrounded by a team who are all passionate about supporting our customers through first class service and tailored advice.

Your role as an Administration Assistant will mean working alongside the team supporting colleagues with general administration tasks. This will include handling some telephone contact with customers and other NFU Mutual teams.

Full training on our processes is provided but excellent communication skills and telephone manner are necessary so you can build long term, trusted relationships with our customers.

**Job Details**:

- Insurance paperwork administration
- Updating and maintaining client records
- Handling of confidential information in line with GDPR
- Supporting customers through insurance claims
- Answering and make telephone calls
- Proactively discussing and promoting the full range of NFU Mutual products

**Required Skills**:

- Excellent communication skills, both written and verbal
- Computer literacy & numeracy skills
- Attention to detail with the ability to process accurate documentation
- Ability to build mutually beneficial relationships with both colleagues and clients
- Self-motivation, drive, and enthusiasm
- Ability to work well independently and as part of a team
- A minimum of Maths and English GCSE (or equivalent) at grade C/4 or above.

**Benefits**:

- Salary of £20,000 per year Pro Rata
- 25 days holiday - Pro Rate (increasing to 28 for long service) + Bank Holidays
- Private Medical Insurance with 24/7 Mental & Physical Support Line
- Pension Contributions, Income Protection & Death in Service scheme
- Long
- term career development opportunities
- Professional, hardworking yet supportive and friendly environment, with a strong team ethos and ethical practices

Closing date 26th May 2023

Please note you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.



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