Customer Collaboration Assistant

3 weeks ago


Ipswich, United Kingdom Adecco Full time

Customer collaboration assistant

I am delighted to be recruiting on behalf of a fantastic client for a Customer Collaboration Assistant, who are looking for a driven and determined individual to join the team and build a career with the company

Salary and package:

- Salary: £25k to £30k
- Hours: Full time, permanent role. Monday to Friday with hybrid working available
- Benefits: 33 days of annual leave (including bank holidays), income protection scheme, pension scheme, life insurance, employee assistance programme
- Excellent company culture, including regular team building activities, staff days out, and weekly food tasting on site

Roles and responsibilities:

- Help drive continuous improvement to improve supply and demand, and build mutually beneficial relationships
- Undertake CPFR work streams
- Collaboration with cross functional groups to achieve objectives and drive KPIs
- Monitor customer price change and publish to business
- Publish and review customer promotional forecasts
- Drive sales optimisation through problem identification and resolution
- Review and maintain contact balance information for customers
- Identify and report ongoing challenges
- Attend customer sites for meetings and to take part in customer work streams and presentations
- Work with customer service to ensure ordering takes place in line with forecast

Key skills and experience needed:

- GCSE Grade C or above in English and Maths
- Sound working knowledge of MS Office - particularly Excel
- Experience with SAP would be desirable
- Time spent in a similar role
- Strong data recording and analytical skills
- Ability to multi task and work to deadlines

Please call or click to apply

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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