Plumbing & Heating Sales Assistant
4 weeks ago
**Putting people at the heart of what we do**
With more than 180 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
With a nationwide network of branches supplying timber and building materials, kitchens and a dedicated manufacturing division supplying timber engineering services, the Howarth Timber
Group is focused on providing market leading choice, quality, service and value.
Built on a passion for service and people, we strive to set the highest standards in the quality of our products, in the continuity of supply and in every aspect of customer service and support.
Quality products and processes are what drive our passion, but people are central to everything we do and it’s thanks to our loyal workforce that we’ve built a strong and successful business.
**What does it mean to be a Howarth Plumbing & Heating Sales Assistant?**
**Plumbing & Heating Sales Assistant Role Responsibility**
- Maintain and demonstrate a comprehensive understanding of all plumbing and heating products offered including keeping up to date with all new P&H product innovation
- Build strong customer relationships to promote repeat business and add-on sales
- Work closely with the P&H Manager to create profitable sales growth
- Negotiate sales, in accordance with sales budgets and gross profit margin targets
- Ensure that quotations are always followed up
- Collaboration with overall branch team to assist the Branch Manager and other colleagues in operating the branch as efficiently and profitably as possible
- Working closely with suppliers to display and promote products
- Maintain company core stock and manage slow-moving stock lines and obsolete stock
- Maintain a well-stocked, clean, tidy and safe working environment, adhering to the Company’s health and safety policy and procedure at all times
- Completion all required online training modules or attend any required training courses
- Any other duties, express or implied, deemed reasonable within the scope of the job role, as required by your line manager.
**What are the requirements to become part of our team?**
- Excellent customer service skills and experience; knowing what great service feels like to our customers is really important to us
- Strong telephone experience and excellent face-to-face communication skills
- Previous sales experience with a commercially-driven attitude
- Product knowledge relevant to our industry sector
- A high level of accuracy and attention to detail
- A flexible attitude and ‘can do’ attitude
**Why choose Howarth Timber & Building Supplies for your next role?**
Howarth Timber is a family-owned company valuing all colleagues, with a desire to provide colleague benefits that are truly valuable. Benefits include but are not limited to:
- 31 days’ holiday, inclusive of Statutory Bank Holidays
- Opportunity to buy up to an additional 5 days’ annual leave or sell up to 3 days’ annual leave
- Employee Referral Scheme: an ability to earn £500 for each successful HGV Driver referral
- Length of service awards
- Cycle to work scheme
- Contributory pension scheme
- Death in service benefit
- Company sick pay
- Online Benefits Hub (inc discounts on gift cards, travel, cinema tickets, to name a few)
- Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line)
- Generous colleague Merchant Branch discount
- Opportunity to participate in a volunteering role for one working day per year - fully paid by the Company
- Excellent training and development opportunities
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Paid volunteer time
- Sick pay
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Barnsley: reliably commute or plan to relocate before starting work (required)
Application question(s):
**Education**:
- GCSE or equivalent (required)
**Experience**:
- plumbing & heating materials sales: 1 year (preferred)
- customer service: 1 year (required)
Work Location: In person
Application deadline: 31/05/2023
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