Engagement / Learning Support Worker

3 weeks ago

Salford, United Kingdom Salford Loaves and Fishes Ltd Full time

Job Title: Engagement Learning Support Worker (Learning Skills and Work Programme)

**Salary**: £21151

Pension: Work-place pension contributions

Hours: 37 hours per week (3-year contract - hopefully will be continued with funding) Job share will be considered

Responsible to: Learning Programme Manager

Responsible for: Client engagement, supporting the client learning experience and general support

**Reports to: The Learning Programme Manager**

**Main Tasks**

To work as a member of the Support and Engagement Team to deliver a daily service support both at the main Drop in Centre and our dedicated training building. To warmly welcome people and encourage and enable them to engage with drop-in centre services, leisure & social activities, to access support and external advice & guidance and to work towards identified goals, aims and objectives they may have. To complete bespoke training plans with individuals and to support the delivery of a coordinated and supportive learning experience aimed at improving the skills, knowledge and lives of vulnerable people.

**Advice and Support**

1 To build positive relationships across the client group, encourage clients to engage with activities and services and to contribute to the client involvement agenda.

2 To build welcoming, trusting relationships with people coming to the Centre.

3 To identify people who need help with improving their circumstances.

4 To create bespoke training plans for clients and to advise and support them through a range of informal and formal activities with a view to improving their lives.

5 To execute timely referrals internally and externally.

6 To support, encourage and motivate people to work towards short-term goals which support their own long-term aspirations.

7 To carry out all associated administration, including keeping accurate case records, referral forms and attendance at agreed activities.

8 To provide cover for other members of the support team when they are on leave.

9 To build and develop external relationships for and on behalf of clients and SLaF.

10 To work closely with all partners to achieve the best outcome for clients.

11 To work alongside and the existing staff in both centres.

**Evaluation and planning**

1. To deliver on agreed targets, plans and objectives.

2. To help design, develop, plan and implement a range of informal and formal activities, courses and learning opportunities to encourage, enable and empower clients to improve their emotional and physical resilience;
3. To assist with the evaluation process to aid future planning, fundraising for and delivery of activities, projects and resources.

4. To assist in the planning process of co-production to actively include participation of people who come to the Centre.

**Operation of the Centre**

1. To support the running of the Centre in accordance with agreed policies and guidelines.

2. To assist with routine cleaning of the Centre.

3. To provide cover for other members of the support team when they are on leave.

4. To set up and close down activities in the Centre.

5. To ensure the appropriate resources are available for the running of sessions.

**Work Related Circumstances**
- Willingness to work the core hours flexibly, across multiple locations and to be punctual and reliable.
- Willingness to undertake practical tasks as required.
- Willingness to undertake training as required.

**General**

1. To attend regular supervision sessions and staff meetings.

2. To undertake any other duties as requested by the Learning Programme Manager.

3. To carry out all duties in accordance with the centre’s vision, mission and values, following policies and practice and in particular to show commitment to equality of opportunity.

**Salary**: £21,151.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Salford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Special education: 1 year (preferred)

Work Location: One location

Application deadline: 10/02/2023

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