Register Enrichment Coordinator

3 weeks ago

London, United Kingdom Anthony Nolan Full time

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving **four people a day** another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a **Register Enrichment Coordinator** to join our **Register Enrichment **team.

**Title: Register Enrichment Coordinator**

**Salary**:£27,313 per annum, rising to £29,838 per annum upon successful completion of probation**

**Contract: Permanent, full time**

**Hours: 35 per week (standard Anthony Nolan working hours)**

**Location**:Hybrid, with head office in Hampstead, London**

In the Register Enrichment team, our role is vital as we improve the quality of the information we hold about our donors on the register, to provide transplant centres with comprehensive and detailed options when searching for donors for their patients, allowing them to make better, faster choices, which ideally will lead to better outcomes for our patients.

You will also communicate with donors to determine availability if the originally selected donor is unavailable at the time that they had been found to be a potential match. We then offer these donors as an alternative to transplant centres if the original donor cannot go ahead.

You will also speak to people who want to be tested for their relatives who need a stem cell transplant and facilitate this for them in a timely manner.

**Essential Attributes**:

- Demonstrable experience of delivering excellent customer service, and of taking professional responsibility and ownership of the work and expectations associated with the role.
- Excellent interpersonal and relationship building skills, internally and externally
- Excellent written and verbal communication skills, including active listening and a good telephone manner
- Accurate keyboard skills and strong attention to detail and accuracy
- Excellent organizational and time management skills with the ability to prioritise workload, cover team workload during busy periods and annual leave
- Proficiency to multitask efficiently
- Proficiency to understand or have knowledge of medical terminology
- Proficiency to work under pressure and to deadlines

**What’s in it for you?**
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more (full list of benefits available on our website)

Please check out the **job description here**, as well as our **FAQs & Additional Info** page to read about our benefits, values and recruitment policy.

**Release your remarkable, join our team and give someone another chance to live.**

Anthony Nolan is committed to equal opportunities & a living wage accredited employer
- All applicants must be able to demonstrate the right to work in the UK._
- It is important to note that we are an organisation where our culture matters and with patients, supporters and donors at the heart. Therefore, it is important that we make very clear that _**_we expect some work to take place in the workplace_**_. The specific expectation of remote vs on site working varies depending on the team/role, and we endeavour to make this clear on each individual vacancy. If you have any queries around our hybrid working policy and the expectation for a role you're interested in, please get in touch._

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