Receptionist/secretarial Assistant

4 months ago


Torbay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

Receptionist / Secretarial Assistant - Dermatology

This is an exciting opportunity to join our existing Dermatology Administration & Clerical Team with Torbay and South Devon NHS Foundation Trust.

We are looking to recruit an enthusiastic, self-motivated, Receptionist/ Secretarial Assistant to provide administrative and secretarial support to the team.

To welcome patients to the John Parkes Unit, Dermatology clinics, checking them in using accuracy, confidentiality and professionalism.

To ensure that outcomes are accurately entered into the computer system, ensuring that patients are added to the correct waiting lists.

To respond to queries from across the hospital in a confidential and timely manner.

To accurately track patients notes across the hospital site and respond to requests from other departments for patient notes.

To answer the telephone in a friendly and professional manner and signpost patients to the most appropriate service for their enquiries.

To liaise with other areas of the team including secretaries and bookings department to ensure that the patients journey though the hospital is as smooth as possible.

To prepare the patients notes for the dermatology clinics including checking and validation of clinic lists.

To type clinical and non-clinical correspondence and reports in accordance within local targets

The Dermatology Department at Torbay Hospital is based in the John Parkes Unit.

We work as a close multi-disciplinary team which consists of Consultants, nursing staff, administrative team, Specialty Doctors, and Specialist Registrars.

We carry out assessment, investigations and treatment of patients with dermatological conditions.

Why work with us

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.