Service Co-ordinator
1 day ago
**Service Co-ordinator**
**Full-time Permanent opportunity**
**£20,800 + Annual bonus**
Our client, based in North Shields are looking to recruit a Service Co-ordinator to join their team on a full-time, Permanent basis.
As the **Service Co-ordinator** you will provide full and varied support by responding to customer support calls and liaising with your team of regionally based technicians to complete onsite service works. In addition you will support sales order processing and customer reporting activities to ensure high levels of customer satisfaction are maintained.
**The Role includes**:
- Logging new service calls/customer liaison via SAP Service Module.
- Daily planning of your allocated service technicians to meet customer requirements.
- Housekeeping of SAP database, sites, equipment etc.
- Updating our customers on their open/ongoing repairs or orders.
- Liaising with other internal departments where required.
- General administrative duties as required to support the operation of the Service department.
**Requirements**:
- Previous experience of working in a varied administrative role in a busy environment.
- A good working knowledge of the MS Excel, Word and Outlook.
- Professional and courteous telephone manner with ability to build strong relationships.
- Good communication and teamworking skills are essential.
- The ability to work in a fast paced environment and meet tight deadlines.
- Highly organised with the ability to prioritise workloads.
- Knowledge of SAP would be an advantage but not essential as full training will be provided.
**In return, our client offers**:
- Annual Performance Bonus
- Company Pension scheme
- Life Assurance scheme
- Birthday leave after 1 years' service
- Employee Assistance Program to support health & wellbeing
- Free on site parking
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Louise Harris
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