Customs Coordinator

1 week ago

Colnbrook, United Kingdom Alpi UK Ltd Full time

Due to significant global business growth, we are currently looking for a **Customs Coordinator** to expand our Logistics team based at our Slough Office of Alpi UK Ltd. This role will be covering the late shift hours of the Logistics operation.

The purpose of the role is to assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods for onwards journey.

Office Hours: Monday - Friday, 12:30pm - 21:30pm (one-hour unpaid lunch) 40 hours per week

On-Site - This role is considered on-site, which means the employee will work from a Company designated location on an ongoing basis.

Salary Range**:£22,000 - £26,500 **depending on experience

**Duties and Responsibilities**
- Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager
- Understand and execute the departments vision of good business development in order to successfully move Customs products
- Complete all Customs Import, Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction
- Correctly complete all customs import/export declaration forms
- Ensure all operational activities are completed on time
- Immediately report any amendments to the customs declaration forms to line manager
- Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly
- Maintain and utilise the operational system at all times
- Maintain regular communication with sales teams reporting new sales leads and handover of shipments
- Create new and maintain current SOPs for the department
- Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager
- Follow up late customer payments in conjunction with credit control
- Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format
- Implement and improve new efficiencies in customer workflow in conjunction with line manager
- Ensure all reports are generated by given deadlines and handed to line manager
- Before release, ensure all goods under Alpi’s Deferment account are approved for delivery via accounts and/or line manager
- Accurately complete all invoicing within 48 hours of activity
- Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay
- Provide holiday and sickness cover as required

**Skills, Experience and Competencies**
- Working experience of Exports/Imports & Customs Compliance and regulations (at least 2 years’ experience)
- Knowledge of customs requirements and formalities with particular focus on UK & EU imports
- Experience in road transport, logistics or haulage (Desirable)
- HMRC amendment and reclaim experience.
- Proficient with Microsoft packages especially MS Excel and other
- Must be able to prioritise and organise own workload with attention to detail
- Able to work independently and as part of a team
- Must be flexible with their working hours

**Essential**
- Must have right to work in UK

**Company Benefits**
- Along with 20 days annual leave + Public holidays and yearly salary review we offer the following benefits
- Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
- Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
- After completing six months’ service, Alpi Uk Death in Service equal to three times your annual salary.
- After one year’s service company contributions increase 9% for the Group personal Pension Plan.
- Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed)
- An Annual Milestone day to mark a special occasion

**About the company**

The ALPI Group is a recognized player in the Freight Forwarding and Transportation Industry who also specializes in the Supply Chain and Logistics Solutions. Albini & Pitigliani, that is where the acronym ALPI comes from.

With 70 years of history, our company has established best-practice standards in ground transportation, air and ocean shipments, customs clearance, and supply chain management.

Still a family run company where people are treated as people, not numbers and considered for their value. With unchanged passion we strive to balance a growing company in a highly competitive industry, with family ethics and social responsibility. **with** **C.A.R.E**_..._

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