Account Handler

5 months ago


Ipswich, United Kingdom Gallagher Full time

About Us:
Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

Overview:
We are seeking to recruit a Account Handler to join our Specialty P&C Service Team. This position will be based in Ipswich providing support to Producers, Brokers and Technical Support colleagues in serving our clients.

Our sophisticated approach to risk helps clients free up capital. We work with investors, reinsurers, and insurers to manage the equation between risk and return. Blending sophisticated analytics with deep institutional knowledge, we reveal new opportunities to increase performance.

**Responsibilities**:
**Your Role**:

- Compile templates to send to global offices to provide information and check the information received back is accurate
- Assess market security information on carriers, checking compliance and financial positions
- Build / update marketing sheets for Broking Team
- Produce data, statistics, and information packs in support of the placement of a client’s reinsurance programme
- Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist
- Effectively connect with various stakeholders, both internal and external
- Work with Sales Team to ensure effective delivery of client service to clients
- Support creation of slips / endorsements
- Checking files to ensure all information is present and accurate
- Ensure contract records are accurately maintained within transactional broking system
- Generate and issue evidence of cover, debit notes and closing instructions
- Review and interrogate reinsurance contracts to facilitate billing within agreed timescales
- Regular contact with colleagues on technical support/contracts
- Manage and resolve queries from clients and reinsurers
- Ensure compliance with Gallagher policies and CEM throughout the placement process
- Produce contractual documentation to a high level and within timescales
- Maintain files in an orderly manner electronically, ensuring these are within CEM guidelines

Qualifications:
**Your Skills, Knowledge & Qualifications**:

- Educated to A level standard
- Working towards the ACII qualification or ACII qualified (desirable)
- Relevant Insurance experience
- Excellent communication skills (written and verbal)
- Attention to detail
- Ability to coordinate and prioritise workloads with good time management skills
- Intermediate IT skills (Microsoft Office suite)
- Experience of use and management of broking systems appropriate to own office (desirable)
- Experience in supporting client service through process adherence
- Experience in delivering applicable compliance standards with client service teams
- Knowledge of global reinsurance markets
- Ability to work both independently and as part of a team
- Eligible to work in the UK

**About rewards and compensation**

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the
**minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- ** Minimum of 25 days holiday,** plus bank holidays, and the option to ‘buy’ 5 more days
- ** Defined **contribution pension scheme, **which Gallagher will also contribute to
- ** Life **insurance,** which will pay 4x your basic annual salary, which you can top-up to 10x
- ** Income **protection**, we’ll cover up to 50% of your annual income, with options to top up
- ** Health **cash plan or Private medical insurance**

Other benefits include:

- Three fully paid volunteering days per year
- ** Employee **Stock Purchase plan**, offering company shares at a discount
- ** Share **incentive plan**, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more

Additional Information:
**Gallagher is Disability Confident Committed.** We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to dive


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