Credit Controller

**Job Title**:Credit Controller

**Location**:Wirral/Office Based

**Salary**:£25k-£28k doe + excellent bonus structure based on meeting cash collection targets (realistic and achievable).

**Role**
- Collecting debt in a timely manner to minimise the risk of bad debt to the business
- Working collaboratively with colleagues and external stakeholders ensuring excellent customer service whilst achieving debt collection targets

**Responsibilities**
- As Credit Controller you will be managing your allocated portfolio of customers to ensure that our customers adhere to our agreed payment terms
- Dealing with a high volume of customers on the telephone
- Maintaining customer records to minimise delays in receipt of invoices/statements
- Updating the account receivable system 'credit hound' to ensure all collection activities are recorded accurately
- Processing card payments
- Issuing direct debit mandates to customers and entering them onto the system
- Where applicable issuing customers with copy invoices to ensure payment is made
- Establishing strong rapport with customers and the ability to handle conflict resolution with customers
- Statement reconciliations, building WIP statements to ensure we communicate effectively with customers
- Escalating any issues to the Credit Control Team Leader to minimise risks to the business
- Managing any queries through the query management system

**Experience Required**
- Ideally 2 years + within a high volume transactions credit control environment
- Confident at handling statement reconciliations and preferably have experience of transacting with customers via online portals such as ProActis, Tradex, Dwellant
- You should be able to demonstrate a successful track record of cash collection targets, reduced aged debt and minimising bad debts
- Good IT skills using Sage, Sage CRM,AMCS, Credit Hound, MS Excel
- An ICM level 3 is desirable

**Hours**:Mon - Fri 8:30 - 5pm

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

Reference ID: YSRR

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: YSRR