Specialist Product Designer

3 weeks ago

Bristol, United Kingdom BT Group Full time

Specialist Product Designer : B2B Wholesale (Bristol)

**Job Req ID**:11484**Posting Date**:14-Feb-2023**Function**:Content & Design**Location**:Assembly, Bristol, United Kingdom**Salary**:Competitive, with great BT benefits.**About this job**:

- We are looking for a Product Designer to join our Digital Design team in BT Wholesale. BT Wholesale provides a range of connectivity products (broadband, voice, ethernet, and more) to companies all over the country that they then sell to their own customers.- An opportunity to build products like they are build in the San Francisco Bay Area**Full time, with 2 days wherever suits and 3 days out of our stunning new Assembly building in central Bristol.**

**What we're looking for**:
**You passionately lead initiatives**
- You are the voice of our customer and when a new project/initiative begins you lead from the front and design world class experiences that you know our customers desire. You typically do this work within cross-functional teams and are aware that shared understanding is their secret sauce. Throughout the process you instinctively share your ideas with colleagues and peers and love to see them adapt and evolve as a result of constructive criticism.**You nurture meaningful relationships across the company**
- You understand that in order to truly enable design in an organisation like BT you’ll need to carefully build trusting relationships with other teams and departments. You rely on this network of relationships to inform your design process, promote our capability and ensure that the work we are doing is relevant and consistent with our brand strategy.**You are strategically minded**
- You’re not afraid to respectfully interrogate and question the teams’ wider strategy. You use your in-depth knowledge of our customer behaviour to propose new ideas and ways of working that keep BT at the forefront of the telco industry.**You are a master in your craft (almost)**
- Before mentoring others it’s important that you, yourself, have plenty of confidence in your craft and can deliver world class user experience design in very complex scenarios with high commercial significance.**You seek out opportunities for mentorship**
- Whilst not formally managing a team or individual you actively look for opportunities to help your colleagues grow. You are subtle and empathetic in your approach to sharing your expertise and raising the standard of design within the team.**You are articulate**
- You understand that success can often rest on the quality of concise communication. You pride yourself on expressing your ideas clearly and with a clear sense of purpose that encourages trust from both colleagues and stakeholders from around BT.**You actively contribute in the design community**
- Our team is at the beginning of it’s journey and our reputation both internally and externally is key to it’s success. You instinctively share your work with the design community or maybe even speak at an event to promote the work we’re doing.**You embrace new accountability & responsibility**
- Nothing is ever straightforward or simple. In an organisation as large and complex as BT there will be times when more is expected of you in order to get the job done. You relish these opportunities and take on the new responsibility with professionalism & confidence.**You get under the skin of problems**
- You’re not just interested in creating ‘beautiful’ things. You insist on understanding the problem before considering solutions. You focus on the needs of the people using your products and services but can balance them with those of the business and technical teams seamlessly.**You know details matter**
- You know the difference between a good and a great experience is in the detail. You obsess over content, colour, type and hierarchy and will always fight for it to be better but you’re pragmatic enough to know when you’ve done enough to inform an MVP so we can begin to uncover new opportunities for revenue.**Your responsibilities**:

- Designing world class digital experiences for a wide range of digital products in highly complex scenarios with significant commercial impact.
- Seamlessly presenting & sharing the organisation’s/design lead’s creative vision with complete understanding and conviction.
- Mentoring other colleagues in areas where they need development.
- Understanding and contributing to design systems for use on scale.
- Designing and facilitating a wide mix of participatory workshops (for both discovery and ideation).
- Working closely with the Design Managers and Design Lead on recruitment strategy, its implementation and on-boarding new team members.
- High level of collaboration with other creative departments within the business.
- Actively promoting the teams’ work in the design community and raising our profile.

**Requirements**:

- A champion of design excellence, consistency and high standards of craft.
- Strong collaborator with a

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