Endoscopy Waiting List Coordinator
2 months ago
An exciting opportunity has arisen to work as part of the Endoscopy waiting list team. This role involves working with the Endoscopy staff to book and assess patients for their endoscopy, which includes complex endoscopy procedures.
This is a challenging and rewarding role that requires excellent communication skills with which to liaise with patients, relatives and members of the multi-disciplinary team. Experience in the use of systems such as WPAS and WCP is desirable. Training on the use of the endoscopy booking and reporting system EMS will be provided.
To create a waiting list entry for patients requiring admission.
Undertake telephone assessment.
Undertake booking of elective admissions for cancer patients.
To deal with telephone queries in an empathetic and productive manner, taking appropriate action to ensure high customer satisfaction.
To collect and collate data.
To liaise with consultants, nursing staff and other health care professionals to ensure endoscopy waiting lists are efficiently used.
To understand referral to treatment (RTT) rules and to use them to manage all elective patient journeys.
To liaise closely with Cancer Services to ensure these are scheduled appropriately.
To proactively manage patient pathways to avoid breach targets and identify and report any issues to line manager.
To undertake regular validation of the RTT pathways and take appropriate action to ensure patients receive treatment in a timely manner.
To work to strict timescales and be able to prioritise workload.
To attend relevant meetings.
To undertake appropriate training.
Ensure Health Board systems are updated with patient pathway status and information.
To provide support across site when staff members are on Annual leave or absent.
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
**Four main hospitals**: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
**Seven community hospitals**: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these mínimal desirable requirements during the course of your employment with us.
Interviews will be held on 13/06/2023.
-
Waiting List Co-ordinator
1 month ago
Llanelli, United Kingdom Hywel Dda University Health Board Full timeWe require an enthusiastic and committed individual to provide administration support to the Health Board's Waiting List Departments. To work as part of the Waiting List Management team as a waiting list coordinator and provide comprehensive coordination and administrative support service to the Waiting List Manager /RTT Lead and the team. You will be...
-
Waiting List Co-ordinator Team Leader
2 weeks ago
Llanelli, United Kingdom Hywel Dda University Health Board Full timeWe require an enthusiastic and committed individual to provide administration support to the Health Board's Waiting List Departments. To lead and co-ordinate designated site teams in support of the Waiting List Manager. The post holder will be required to effectively supervise departmental staff ensuring adequate staffing levels are constantly maintained to...
-
Health Care Support Worker
1 week ago
Llanelli, United Kingdom Hywel Dda University Health Board Full timeOur Endoscopy Unit based at Prince Philip Hospital is seeking to appoint a highly motivated, dynamic, forward thinking Health Care Support Worker to join our Endoscopy team. The Endoscopy unit has a friendly supportive environment, which is strongly focused on teamwork and patient care. It provides diagnostic and therapeutic endoscopy services for both...
-
Llanelli, United Kingdom Hywel Dda University Health Board Full timeAn exciting opportunity has arisen to appoint a Endoscopy Quality Coordinator to provide support for the provision of an efficient and safe decontamination of endoscopes at Prince Philip Hospital. The HSDU Quality Co-ordinator must ensure that the decontamination of medical devicesare carried out in accordance with the manufacturer’s instructions, Welsh...
-
Podiatry Specialist
2 months ago
Llanelli, United Kingdom Hywel Dda University Health Board Full timeThis post is for a part time, permanent Band 6 Podiatry Specialist. The post holder will work within one of the specialist areas within the department with a designated case load. This specifically means the Msk and Vascular/ Diabetic high-risk foot. Engaging in assessment and appropriate diagnostics as a specialist practitioner within this arena. There is...
-
Receptionist/ Office Management
1 month ago
Llanelli, United Kingdom Morganstone Ltd Full time**Title**:Receptionist/Office Management **Reporting to**:MANAGING DIRECTOR **Responsible for**:To oversee the running of the office in terms of administration, answering telephone calls and transferring calls as necessary. Meeting and greeting visitors to the company offices. Maintain and make bookings for the companies meeting rooms. Assist with general...
-
Baller Operative
2 days ago
Llanelli, United Kingdom MSS Group Full time**Job Alert!** **Position: Baller Operative** **Salary: £11.19 per hour** **Start Date: Immediate** **Hours per week: Permanent, 40 hours per week, Monday to Friday 06:00 - 14:00 or 14:00 - 22:00** **Location: Llanelli, SA14 9SB** We have a fantastic opportunity available, for an experienced Baller Operative to join our dynamic team here at Llanelli. We...
-
Llanelli, United Kingdom Hywel Dda University Health Board Full timeJob summary This is a fixed term/secondment vacancy until 19/05/2025. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application. The pre assessment department is a busy working environment where you will see...
-
Administrator
2 weeks ago
Llanelli, United Kingdom Gwernllwyn Care Home Full time**Overview**: **Purpose of Job**: - To operate and manage the administration service of the Home in person, online and via telephone. - To ensure the flow of office procedures. - To coordinate and prioritise administrative tasks and ensure that time sensitive tasks are completed and deadlines are met. - To provide support to the team and contribute to the...
-
Administrator
2 weeks ago
Llanelli, United Kingdom Gwernllwyn Care Home Full time**Overview**: **Purpose of Job**: - To operate and manage the administration service of the Home in person, online and via telephone. - To ensure the flow of office procedures. - To coordinate and prioritise administrative tasks and ensure that time sensitive tasks are completed and deadlines are met. - To provide support to the team and contribute to the...
-
Cardiff, Llanelli, Merthyr Tydfil, Newport, Swansea, United Kingdom Ministry of Justice Full timeHMPPS in Wales: Preventing victims by changing lives HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the people we work with the opportunity to change their lives. We commission and provide offender management services in the community and in custody to deliver the orders of the courts and support rehabilitation. Our...
-
Cardiff, Llanelli, Merthyr Tydfil, Newport, Swansea, United Kingdom Ministry of Justice Full timeHMPPS in Wales: Preventing victims by changing lives HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the people we work with the opportunity to change their lives. We commission and provide offender management services in the community and in custody to deliver the orders of the courts and support rehabilitation. Our...
-
Probation Service Officer
2 weeks ago
Cardiff, Llanelli, Merthyr Tydfil, Newport, Swansea, United Kingdom Ministry of Justice Full timeHMPPS in Wales: Preventing victims by changing lives HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the people we work with the opportunity to change their lives. We commission and provide offender management services in the community and in custody to deliver the orders of the courts...
-
Probation Service Officer
2 weeks ago
Cardiff, Llanelli, Merthyr Tydfil, Newport, Swansea, United Kingdom Ministry of Justice Full timeHMPPS in Wales: Preventing victims by changing lives HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the people we work with the opportunity to change their lives. We commission and provide offender management services in the community and in custody to deliver the orders of the courts...
