Inside Sales Executive

2 weeks ago

Dunstable, United Kingdom Reed Business Support Full time

My client is a market leader in Industrial Precision Solutions and Advanced Technology and they are looking for internal support for the external sales team on a hybrid working basis.

The Inside Sales Specialist will be responsible for the day-to-day management of the consumable client base. The specialist will report to the regional sales manager and be required to support area sales managers in the field and also engage directly withour client base, to support our clients in day-to-day operations.

**Essential Job Duties and Responsibilities**

The duties and responsibilities of the inside sales Specialist shall be as follows;
- working within the sales team to carry out the day-to-day selling functions within the organisation, including; evaluating requests for quotations, the raising of quotations/proposals, processing of those orders and ensuring a seamless after sales serviceexperience for the client
- Handling/addressing and resolving customer complaints in a timely manner
- Participate and engage with the other sales team members in generating sales forecasts to enable sound business decisions.
- Retrieval and assessment of leads from the company’s CRM software, and entry of the relevant opportunities for assessment by the sales team
- Ability to engage with the client base to grow high potential sales in the consumable portfolio.
- Engagement with the marketing function within the company to initiate and participate in sales acceleration programs.

**Education and Experience Requirements**
- Certificate or diploma in marketing, business administration/studies is highly desirable.

**Preferred Skills and Abilities**
- Proficiency in Microsoft office and Customer Relationship Management (CRM) software.
- Experience in SAP / ERP software
- Excellent team player skills.
- Sound organisational skills.
- Effective communication skills.
- Exceptional customer service skills.

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