Holiday Park Receptionist

3 weeks ago


Exeter, United Kingdom Crealy Theme Park & Resort Full time

We are looking for a receptionist to join our team at Crealy Meadows for the Summer holidays.

Reception & the campsite shop are open 8am-8pm (in peak periods). The working days include school holiday periods as well as bank holidays - these are our busiest times.

The job role will include tasks such as:

- Creating welcome packs and distributing accommodation keys
- Providing guests with a warm welcome
- Directing guests to their allocated accommodation
- Providing accurate and informative information of services and facilities offered
- Upselling and offering additional services to benefit our guest needs and experience
- Deal with guest issues in a prompt, friendly and professional manner
- Serving guests in our campsite shop

To be a part of the Crealy Meadows reception team you must be full of enthusiasm and have a customer-focused attitude. If think you have got the ability, communication skills, passion and drive to work in a busy and demanding environment, plus the enthusiasm to deliver exceptional customer service, you could be exactly what we are looking for.

Previous experience of a holiday park setting is preferred, but not essential as full training will be provided.
- A basic understanding computer systems (including outlook, word & excel)
- Fantastic verbal and written communication
- An ability to work well under pressure
- Able to stand on your feet for long periods of time
- Happy to smile whilst checking our guests in outside come rain or shine
- An ability to work independently for prolonged periods of time and as part of a team
- Enthusiasm to interact with guests upon arrival and throughout their stay
- A reasonable level of fitness

You will need to have proof of right to work in the UK (either a birth certificate or current passport) and be able to provide details of a reference. Please ensure that you have both of these before applying.

Over 18 only (due to restrictions)

Closing date June 1st.



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