Community Support Worker

6 months ago

Basingstoke, United Kingdom Two Saints Full time

**Part time, 25 hours a week. Working Monday to Friday, 10am to 3pm.**

**Fixed term contract, 9 month contract.**

**£16,064 progressing to £16,910**

Basingstoke Rough Sleeper Accommodation provides support for up to five adults who are sleeping rough, helping them to access support and accommodation across Basingstoke.

Our aim is to identify individuals who are sleeping rough, encourage them to complete activities that keep them safe and then provide one to one support to enable them to maintain their accommodation and achieve their goals.

If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you

**MAIN RESPONSIBILITIES**
- You will have your own caseload of clients to manage within the community and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.
- You will mediate and or negotiate with existing housing providers to ideally prevent homelessness
- You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
- You will help clients with the practicalities of moving to new accommodation such as contacting energy suppliers
- Help individuals develop practical skills further in areas such as budgeting, shopping, cooking housework, laundry, health and hygiene
- Carry out drop in surgeries at designated locations.
- Liaise with colleges, training agencies, employers to help people to gain access to education, find work or maintain their benefit entitlement
- Any other reasonable duties required in the interest of the organisation
- Maintain client records using relevant systems to a good standard
- Work in accordance with the Health and Safety regulations and all policies and procedures
- Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
- Work flexibly across all areas of operation where required and prior notice given
- Any other reasonable task as requested by a member of staff

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

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