Saturday Assistant

4 weeks ago


Chichester, United Kingdom WSCC Full time

**About The Job** Salary**: £20,812 - £21,189 per annum (FTE)
**Working Pattern**: Part Time, 7.5 hours per week

**Location**: Chichester
**Interview date: 30 January 2023**

Our library assistants are the key initial contact delivering a customer-facing library service, helping to deliver a high-quality enquiry service, providing information accurately and sign-posting to other services. It’s an active role; carrying books, pushing trolleys, lifting boxes and being on your feet for long periods of time. The job provides variety from welcoming a range of customers, solving basic library queries, helping customers use computers and supporting regular library events.

**What you need to succeed**
Our best library assistants are friendly, enthusiastic and resourceful people with excellent digital skills and able to multi-task in a busy library community space.

You will be a keen team player, able to work alongside other services and volunteers providing excellent customer service to the whole range of visitors to the library.

Flexibility is key as one moment you may be helping a customer log-on to the library Wi-Fi and download an eBook, the next leading a Baby Rhyme Time session for parents and babies, and then issuing a member of the public with their Disabled Blue Badge.

Key Responsibilities
- Responsible for contributing to the effective and efficient provision of a customerfacing library service.
- Assist customers using the self-service system, deal with enquiries, advise about library procedures and input straightforward information into the library system, e.g. to join a new member.
- Shelving, tidying and careful handling of library stock, producing displays and maintaining resources.
- Health and Safety: Contribute to the maintenance of a safe and healthy working environment for both staff and public by pointing out areas of concern.
- Equality: Support equality and diversity and respect customers, clients and other members of staff regardless of gender, age, disability, sexual orientation, religion or ethnic origin.
- Remain up-to-date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold the standards of best practice.

**Rewards and Benefits**
As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a competitive salary you will have access to:

- **24 **days annual leave + bank holidays. (FTE)
- A generous pension scheme.
- Training and development opportunities, including coaching and mentoring.
- A strong supportive management team.
- A range of discounts giving our staff access to hundreds of offers with the opportunity to save over £1,000 (Including: Argos, Samsung, Asos, B&Q and many more).
- Free access to employee assistance programmes.
- Discounted membership at selected local sports and fitness centres.
- Car benefit scheme.
- A range of commuting and business travel discounts and initiatives

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our **Rewards and Benefits** page.

**Further Information**
The reference number for this role is **EIE01055**.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you

Job Reference: EIE01055



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