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Night Porter

3 months ago

Stirling, United Kingdom Focus Hotels Management Full time

**Job Ref**:FOC1203

**Branch**:Hotel Colessio

**Location**:Hotel Colessio, Stirling

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:23:00 - 07:00 4ON/4OFF

**Hours per week**:40

**Posted date**:23/04/2024

**Closing date**:25/05/2024

**Who are we**
Hotel Colessio is a 39-bedroom boutique hotel situated in a beautiful Victorian landmark which has been magnificently been transformed into a contemporary boutique hotel located within the idyllic Scottish town of Stirling with its unique character perfect for every kind of event, celebration or simply an escape from everyday life. We pride ourselves on delivering outstanding hospitality to all our guests, which has been reflected in the many awards the group has received.

**Role Responsibilities**
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Reception.. You’ll ensure that we are compliant with Health Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.
- To be responsible for the service, saftey and wellbeing of our guests.
- To assist in the set up and closedown of the Functions.
- Ensure all orders are taken accurately and items are received in a timely manner.
- To support the team in ensuring the efficient, and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
- Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
- Be mindful of waste, always seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant/Bar/Reception and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments and team members in the hotel.

**Key Requirements**
- A warm and friendly personality
- Commitment to delivering high levels of customer service
- Good teamwork skills - we want work to be fun for all of our employees
- Have a genuine interest in providing hospitality to our customers
- To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)
- Able to work alone as well as part of a team

**Benefits**
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Meals on duty

Hotel Colessio managed by The Focus Hotels Management Group is a 39-bedroom boutique hotel situated in a beautiful Victorian landmark which has been magnificently been transformed into a contemporary boutique hotel located within the idyllic Scottish town of Stirling with its unique character perfect for every kind of event, celebration or simply an escape from everyday life. We pride ourselves on delivering outstanding hospitality to all our guests, which has been reflected in the many awards the group has received.