Claims Consultant

Our client, a leading specialist Insurance organization is recruiting for an experienced Claims Consultant to join their well-established team.
The main purpose of the role will be to deliver high quality service to the Customers in all aspects of the claims processes.
This is a Full Time office based role, however the offices will be moving in June, from their current location in Rickmansworth to the Croxley Business Park. Interviews will take place at the Rickmansworth office, however new starters will more than likely begin their employment at the new offices.
ROLE:
* Deliver high quality service to customers in all aspects of claims processes.
* Providing professional and friendly telephone-based assessments and
authorization of claims.
* Providing written confirmation of claims assessments and decisions.
* Dealing with invoice payment queries.
* Undertake general office duties from time to time when required.
REQUIREMENTS:
* Two years’ customer service & claims handling experience.
* Excellent communication and organizational skills.
* Professional telephone manner.
* Customer-centric.
* Self-motivated and results driven.
BENEFITS:
* Company pension scheme (auto enrolled)
* Voluntary dental after completion of probationary period
* PMI after 6 months
* Performance-related bonus scheme (subject to bonus scheme rules)
* 23 days holiday per year
Rickmansworth / Croxley
Monday to Friday 9:00am - 5:00pm