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Case Manager
2 months ago
Our client has been delivering successful occupational health and case management solutions to major employers across the UK for over 20 years. Due to expansion our client is looking for a Case Manager to join the Team in Tewkesbury
Main duties will consist of Case Management and immediate support for employees who are absent from work as well as liaising and advising HR Contacts and Managers on health and occupational health issues. The role is telephone triage so candidates will need a confident telephone manner. This role is office based in Tewkesbury. Hybrid working after training is an option.
Training will be given but the ideal candidate will be degree educated within a health related subject (such as psychology, occupational health, physiotherapy, sports therapy, nurses or counselling/CBT) and have work experience from within an office based customer focussed role.
My client is looking for someone who is self–motivated, ambitious, keen to learn and have a successful career. This is a fantastic opportunity to join a growing and dynamic company.
Purpose of the Role
* Proactively manage cases of absent employees as requested by their companies.
* Deliver return to work assessments, OH and healthy lifestyle advice.
* Provide on-going telephonic advice and support to HR and management on all aspects of the OH service and cases.
* Provide timely concise and well written reports that provide the right balance of recommendations for the organisation.
* Support other case managers and provide specialist OH advice to complex cases.
Personal Attributes:
* Relevant health related degree (or extensive relevant experience)
* Previous experience of working within a customer focused environment (such as call centre, personal injury claims, sales or emergency response) would be ideal.
* Excellent communication skills
* Able to listen, assess, ask probing questions while adhering to confidentiality
* Good IT skills – Microsoft Office and accurate keyboard skills
* Good time management skills and able to organize own workload
* Keen interest in health, nutrition, exercise and helping people to enjoy a healthy work/ life balance
To apply for this role please email an up to date CV and call us for more details. Candidates should be prepared to visit our office in Tewkesbury
First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers
