Relief Scheme Manager

1 month ago


Ashford, United Kingdom West Kent Housing Association Full time

Relief Scheme Manager (Housing) (£31,819 per annum, full-time, permanent)

Job Role

We are seeking a Relief Scheme Manager to support residents maintain their tenancies by assisting with low level anti-social behaviour issues, queries about repairs or renting, and helping new tenants settle in.

The successful candidate will understand the issues facing older people and work closely with colleagues to deliver positive outcomes. You will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living, and well-being.

You will ensure the health & safety compliance within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe.

You need to be a great communicator, and able to form relationships with a wide range of people.  You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role and able to effectively prioritise and manage your time, including being able to regularly travel between sites, which will be a daily expectation.

Most importantly, you will put residents at the heart of what you do and be focused on delivering an excellent service. 

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special.  Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Additional Details

You will be covering schemes in Ashford, Benenden, Edenbridge, Sevenoaks and West Kingsdown.

You will need to work flexibly and step in during periods of absence or annual leave to provide cover for colleagues at five schemes across Kent.

You’ll need a full driving license and access to your own vehicle.

Application Information

We will only consider applications submitted with a full CV and completed application form. Shortlisting for interview will be based on your application and supporting statement, so please spend time to ensure you write a full response with examples relating to the key criteria listed in the job description.

For an informal discussion contact Stephen Lovering, Older People’s Team Manager, on (phone number removed) or .

If you have applied to this role in the past 6 months, there is no need to re-apply. 

Advert Closing Date: 9am 23 April 2024

Interview Date: 1 & 2 May 2024



  • Ashford, United Kingdom Kent County Council Full time

    Advert We have an exciting opportunity to join the Highway Asset Management & Inspections Team as a Trainee Scheme Support Officer. A key part of the team’s responsibilities is the delivery of a programme of hundreds of road renewal and preservation schemes each year, worth about £20-30 million. To ensure that these schemes can be constructed safely and...

  • Supply Teacher

    4 days ago


    Ashford, United Kingdom Academics Full time

    **Secondary Supply Teacher - Ashford, Kent** - Job Title: Supply/Relief Teacher - Location: Ashford - Start Date: ASAP - Salary: £00 to £180.00 (In line with your current pay scale) **Secondary Supply Teacher - Ashford, Kent** Academics, Kent are seeking motivated and patient Supply Teacher(s) to work in schools across Ashford and surrounding areas....

  • Facilities Management

    4 weeks ago


    Ashford, United Kingdom Nurseplus Full time

    **Facilities Manager** **Location**:Ashford **Job Type**: Full-Time **Salary**: Competitive + Bonus **Job Ref**: EUROGATE/FM/99 Nurseplus is looking to hire a commercially minded and enthusiastic Facilities Manager to help drive the culture of ESG into the broader Nurseplus landscape. Following a successful first year in its ESG initiative, Nurseplus is...

  • Contracts Manager

    1 month ago


    Ashford, United Kingdom Nurseplus Full time

    Salary: Market related Reference: Eurogate/CM/99 Contracts Manager Location: Ashford **Job Type**: Full-Time **Salary**: Competitive + Bonus Job Ref: EUROGATE/FM/99 Nurseplus is looking to recruit an individual with a passion to implement commercial ideas that not only have a financial benefit for the business but also has a positive impact on the...


  • Ashford, United Kingdom Nurseplus Full time

    **Commercial Property and Contracts Manager** **Location**:National **Job Type**: Full-Time **Salary**: Competitive + Bonus **Job Ref**: EUROGATE/FM/99 Nurseplus is looking to recruit an individual **with proven legal experience in property lease negotiation and management in a multisite business.** You will need a **legal background in commercial...


  • Ashford, United Kingdom maf Full time

    Overview Mission Aviation Fellowship (MAF) is an organisation using light aircraft to deliver help and hope in Jesus’ name in over 30 developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world’s remotest regions and places of deepest human need – places where...


  • Ashford, United Kingdom Fawkes & Reece South Full time

    My client is a World Leading Construction and Civil Engineering Company. They are presently delivering a prestigious Water Infrastructure Framework which covers the counties of East Sussex and Kent. They are seeking to employ, on a permanent basis, a Construction Manager with a solid background in Civil Engineering projects. Ideally, you will based in or...


  • Ashford, Kent, United Kingdom City Group Full time

    Join to apply for the Security Officer role at City Group Recruitment Join to apply for the Security Officer role at City Group Recruitment Sign in to save Security Officer at City Group Recruitment . Role: Security Officer 00 per hour Shift Pattern: 4 on 4 off Average of 42 hours a week. Days & Nights Our customer is a forward-thinking...


  • Ashford, United Kingdom Fawkes & Reece South Full time

    My client is a World Leading Construction and Civil Engineering Company.They are presently delivering a prestigious Water Infrastructure Framework which covers the counties of East Sussex and Kent.They are seeking to employ, on a permanent basis, a Construction Manager with a solid background in Civil Engineering projects.Ideally, you will based in or around...


  • Ashford, United Kingdom Fawkes and Reece Remote Work Freelance Full time

    My client is a World Leading Construction and Civil Engineering Company. They are presently delivering a prestigious Water Infrastructure Framework which covers the counties of East Sussex and Kent. They are seeking to employ, on a permanent basis, a Construction Manager with a solid background in Civil Engineering projects. Ideally, you will based in or...

  • General Manager

    19 hours ago


    Ashford, United Kingdom Marshall Motor Group Full time

    General Manager-Peugeot AshfordThe following information aims to provide potential candidates with a better understanding of the requirements for this role.Hours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a Generous OTE Scheme in placeBenefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus...

  • Technical Manager

    2 weeks ago


    Ashford, United Kingdom Premier Foods Full time

    Site Technical Manager Based - Ashford, TN24 0LU Salary - circa £70,000 per annum + car allowance + bonus + private medical insurance  As our next Technical Manager at Ashford, you’ll be part of the site leadership team, driving quality, food safety assurance and business improvement processes for the site. This role is instrumental in...


  • Ashford, Kent, United Kingdom Harland & Wolff Full time

    You will provide a professional, responsive and observant security presence. The Security Officer duties on this site are varied and include elements of reception duties within the Gate House, as well as patrolling dual site inspections.You will be part of a team that are responsible for protecting the access to the site ensuring all security protocols are...

  • General Manager

    3 days ago


    Ashford, United Kingdom Marshall Motor Group Full time

    General Manager-Peugeot AshfordHours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a Generous OTE Scheme in placeBenefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme.Be one of the first applicants, read the complete overview of the role...

  • General Manager

    5 days ago


    Ashford, United Kingdom Marshall Motor Group Full time

    General Manager-Peugeot Ashford Hours: full time Monday to Friday, 45 hours per week Salary: Competitive Basic Salary with a Generous OTE Scheme in place Benefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK’s largest car...

  • General Manager

    5 days ago


    Ashford, United Kingdom Marshall Motor Group Full time

    General Manager-Peugeot AshfordHours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a Generous OTE Scheme in placeBenefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areMarshall Motor Group is one of the UK’s largest car dealer...

  • General Manager

    6 days ago


    Ashford, United Kingdom Marshall Motor Group Full time

    General Manager-Peugeot AshfordHours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a Generous OTE Scheme in placeBenefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areMarshall Motor Group is one of the UK’s largest car dealer...

  • General Manager

    4 days ago


    Ashford, United Kingdom Marshall Motor Group Full time

    General Manager-Peugeot AshfordHours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a Generous OTE Scheme in placeBenefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areMarshall Motor Group is one of the UK’s largest car dealer...

  • General Manager

    6 days ago


    Ashford, United Kingdom Marshall Motor Group Full time

    General Manager-Hyundai AshfordHours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a Generous OTE Scheme in placeBenefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK’s largest car dealer...

  • Technical Manager

    2 weeks ago


    Ashford, United Kingdom Premier Foods Full time

      Site Technical Manager Based - Ashford, TN24 0LU Salary - circa £70,000 per annum + car allowance + bonus + private medical insurance    As our next Technical Manager at Ashford, you’ll be part of the site leadership team, driving quality, food safety assurance and business improvement processes for the site. This...