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Customer Service Advisor

4 months ago

Almondsbury, United Kingdom Red Recruitment Full time

Red Recruitment is recruiting Customer Service Advisors who are looking to progress with their career to join a market leading insurance business in Bradley Stoke. This position contains many benefits including a generous annual leave allowance as well as a starting salary of £21,000 per annum.

Benefits and Package for a Customer Service Advisor:

Salary: £21,000 per annum
Hours: Monday - Thursday, shifts between 8.30am - 7.30pm, Friday 9am - 6pm and 1 in 3 Saturday's, 9am - 5pm
Contract Type: Permanent
Location: Aztec West, Bradley Stoke
45 days annual leave (including bank holidays)
Access to health and wellbeing support
Free onsite parking
Contributory Pension Scheme
Comprehensive induction training providedKey Responsibilities of a Customer Service Advisor:

Making warm outbound calls to customers regarding their insurance
Providing great customer service to all customers
Promoting additional products available and upselling where possible
Taking ownership of all general queries and resolving these to achieve customer satisfaction
Providing accurate quotes and costsKey Skills and Experience of a Customer Service Advisor:

Previous experience within a customer-facing environment is advantageous
Previous sales experience is desirable
Ability to multi-task, prioritise and manage time effectively is required
Good computer literacy is essential
Capable of meeting performance targets whilst working within a fast-paced environmentIf you are a confident individual who would thrive in a customer service environment, please apply now

Red Recruitment (Agency)