Quality Assurance Advisor

2 weeks ago

Norwich, United Kingdom Nurseplus UK Ltd Full time

Quality Assurance Advisor
Location: UK
Job Type: Full Time Permanent
Salary: Competitive
Job Ref: UK/QAA/99
Here at Nurseplus, we are currently looking to hire a Quality Assurance Advisor for our Quality Assurance Team. Nurseplus is a temporary healthcare recruitment agency, focusing on the private healthcare sector. We have a network of 50 + offices across England and we are continuously growing. We are always on the lookout for talented individuals to be part of our amazing growth. If you have recruitment experience or even if you are looking to take a step into the industry, Nurseplus has an opportunity for you.
The Quality Assurance Advisor is a key member of the Quality Assurance Team. The role is fundamentally about driving best practice and high standards throughout the business by auditing and coaching their branch teams to ensure that Nurseplus meets its legislative, professional and regulatory requirements. The Quality Assurance Advisor is expected to lead by example and recognise the individual abilities within the branch network in order to identify and mitigate risk.
Benefits of working with Nurseplus as a Quality Assurance Advisor:
* Salary: Competitive
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Quality Assurance Advisor role include:
* Conduct scheduled audits of branches to ensure compliance with CQC standards, company policies, and legislation.
* Produce audit reports with risk assessments and distribute to Branch Managers and Senior Management.
* Ensure follow-up on audit findings and provide support and coaching to maintain compliance.
* Drive new compliance initiatives and collaborate with operations and training teams.
* Assist branches in achieving compliance through guidance and action plans.
* Report branch compliance performance and concerns to the Head of Compliance.
* Assist in crisis management for high-risk branches.
* Maintain knowledge of CQC standards and Nurseplus policies.
* Prepare branches for CQC inspections and assist with policy reviews.
* Provide guidance on complaints, incidents, accidents, and safeguardings.
* Attend company and team meetings, motivate branch teams, and lead by example.
* There may be other duties not specified in this job description that Nurseplus may ask you to undertake from time to time
What we are looking for in a successful candidate:
Essential
* Have demonstrable experience of proven adherence to compliance requirements within the care sector
* Have good knowledge and understanding of CQC regulations
* Have a good understanding of and experience with auditing
* Have confidence in assessing and understanding risk
* Have experience with delivering training
* Have the ability to coach and mentor staff
* Be self-motivated and able to work alone and on their own initiative
* Be proficient in the use of Excel and ability to work across multiple IT systems.
* Have a valid UK driving licence and a willingness to travel extensively including overnight stays.
Desirable
Experience working in children’s health and social care
Experience and knowledge working with people with Autism and Learning Disability
Experience with implementing or adhering to ISO45001 or ISO14001
Experience working in a clinical setting
Formal auditing qualification
About us
Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers

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