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Communications and Marketing Assistant

2 months ago

Sevenoaks, United Kingdom Service Care Solutions Full time

Job Title: Communications and Marketing Assistant
Location: Sevenoaks TN13
Contract Type: Permanent
Weekly Hours: 37
Working Hours: 8:45-5:15
Benefits: Generous annual leave entitlement, company pension scheme, health cash plan, well being grant and additional leave at christmas
Start Date: October 11th
Salary: £25,072

Responsibilities:

Act as a key point of contact within the communications team, managing tasks, project plans, and team mailboxes to support the delivery of the (Apply online only) communications and marketing strategy.
Assist the internal and external communications partners in executing their yearly communications and marketing plans.
Coordinate tasks and projects, maintain databases, and manage campaign plans. Oversee content management on platforms such as Umbraco and Interact.
Produce creative content, including design assets, video, audio, and photography, either internally or with partner agencies and freelancers.
Manage and maintain internal resources and guides to support colleagues with communications and marketing activities.
Help raise the profile of West Kent externally by managing social media and digital content.
Support the evaluation of the team's performance using platforms like Hootsuite, Google Analytics, Hotjar, and Interact.
Assist with event management, participate in the out-of-hours rota, and maintain team drives.
Support the team in managing annual budgets and handling invoice administration.Performance Measures:

Successful management of planning tools, including the weekly grid, monthly forward look, and annual communications and marketing plan.
Effective delivery of internal and external campaigns, aligned with the ROSIE/OASIS model campaign plans.
Onboarding of new colleagues and maintenance of induction resources and guides.
Efficient management of the team's inbox and calendar, ensuring timely responses to business requests.
Submission of monthly and quarterly communications reports to the executive team, highlighting core KPIs.
Reporting on key projects and campaigns using lessons learned templates.Person Specification:

Expertise:

Background in communications and marketing through degree, relevant experience, or qualifications.
Experience developing branded materials for multiple communication channels.
Knowledge and experience in managing social media channels (professional or personal).
Understanding of content management for websites (professional or personal).Qualifications and Skills:

Proficient written and oral English skills; experience writing in plain English to ensure clarity and effectiveness.
Demonstrated interest or experience in communications and marketing through a degree, professional experience, or volunteering.
Strong organizational and coordination skills, with experience handling multiple tasks and meeting deadlines.
Knowledge of SEO and analytics tools is an advantage.Desirable:

A degree or qualification in communications or marketing.
Experience with design tools like Canva or Adobe Suite.
Knowledge of analytics tools such as Google Analytics and Hotjar, with experience in reporting and implementing improvements.
Previous experience in the housing sector.
Experience working within a communications and marketing team