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Regional Service Advisor/Workshop Controller

2 months ago


Nash Newport, United Kingdom Perfect Placement Full time

Regional Service Advisor/Workshop Controller required to cover Cwmbran and Newport area.

Starting salary is £30,000 per annum with £4,000 annual bonus potential.
Monday to Friday with 1 in 3 Saturday mornings.
Use of a company car with business fuel allowance. A not-to-miss opportunity has become available for a Regional Service Advisor Workshop Controller to work over their large multi-franchise approved car dealer group across South Wales & parts of England within their Cwmbran Branch, however this role will also involved covering the Newport dealership as well in peak period, absence, holiday etc. This is the perfect role for a current Service Advisor or Workshop Controller looking to to that next step up in their career. 

On a daily basis you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out up-selling of additional products and services where possible, and keep customers informed of the progress on their vehicle as well as various other ad-hoc responsibilities. You shall also provide workshop control coverage where you shall be responsible for the day to day management of a team of Vehicle Technicians. This will include allocating their workload, monitoring their efficiencies making sure the "first time fix" rate is high, ensuring a high quality of workmanship in a clean and safety conscious working environment, and liaise with the service reception team regarding work in progress.

In this role you shall need to have a UK driving licence with minimal points and live within the NP postcode region. Recent or current experience in a similar capacity as a Senior Service Advisor or Workshop Controller would also be a requirement. Overall you will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction and have very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/ADP/RTC/CItnow VHC preferable) would be of high priority.

For your hard work as a Regional Service Advisor/Workshop Controller our client is offering:

Starting salary is £30,000 per annum
Generous performance related bonus scheme up to £4,000 per annum.
Use of a company car with business fuel allowance. 
30 days annual leave (including the bank holidays) with your holiday allowance increasing over length of service.
Full manufacturer accredited training provided.
Company pension scheme.
Fantastic long-term career prospects with a long-standing local car dealer group. 
Working hours are 46.33 per week; Monday to Friday with 1 in 3 Saturday mornings.If this Regional Service Advisor/Workshop Controller vacancy interests you or if you would like to find out about other Motor Trade Jobs in South Wales, please contact Harry Woodcock at Perfect Placement now

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today