Customer Relationship Manager

4 weeks ago


Sherburn in Elmet, United Kingdom Pyramid8 Full time

Pyramid8 are recruiting for a Customer Relationship Manager for an organisation in Sherburn. They are looking for an efficient manager with impeccable organizational skills and an eye for detail. You will manage key customer relations with high value customer as we as being a dedicated individual to provide managerial guidance and ensure the smooth operation of their office using an ERP System. This role involves supporting both office and field-based managers through various tasks as required.

Established over 50 years ago they have continuously developed their niche products in the furniture manufacturing industries. As a team they continually strive to gain total knowledge of developments and changes within the markets they operate in so that they can identify and fulfil each customer’s needs.

They build business on long term relationships and a culture of continuous improvement.

As a Customer Relationship Manager you will be:

* Managing and planning using ERP systems and processing Customer orders and demand planning.

* Managing Workload and Workflow: Oversee the workload and workflow of the sales office to maintain efficiency.

* Supervising Sales Administration Staff: Provide direction and support to sales administration staff members.

* Customer Query Management: Respond to general customer queries such as proof of delivery, invoice copies, and dispatch details promptly and accurately.

* Stock Availability: Check and review stock availability to ensure seamless operations using ERP Systems.

* Order Management: Progress and chase outstanding orders, providing accurate information to both customers and account managers.

* Data Management: Perform data entry tasks, maintain contact lists, and manage spreadsheets effectively.

* Customer Service Management: Handle customer service queries and provide necessary support.

* Work within a European Team and develop good working relationships to meet Customer expectations using MS Teams and in person meetings.

* Attend UK and European Trade Shows as required.

* Provide administrative support to sales, management, and marketing teams. Reporting: Generate reports as directed by management.

* Communication Management: Answer and direct phone calls, as well as provide general support to visitors.

Additional Responsibilities:

* Regularly check and expedite to ensure availability of resources.

* Coordinate with appropriate contacts in overseas factory.

* Provide regular reports as requested.

* Plan and maintain a reliable diary and filing system.

* Travel to Slovenia as required.

Essential Knowledge and Skills:

* Strong communication skills, with an ability to analyse and solve problems effectively.

* Proficient computer knowledge and skills with experience of ERP systems including forecasting, invoicing and MS Office



  • Sherburn in Elmet, United Kingdom Pyramid8 Full time

    Pyramid8 are recruiting for a Customer Relationship Manager for an organisation in Sherburn. They are looking for an efficient manager with impeccable organizational skills and an eye for detail. You will manage key customer relations with high value customer as we as being a dedicated individual to provide managerial guidance and ensure the smooth operation...


  • Sherburn in Elmet, United Kingdom Pyramid8 Full time

    Pyramid8 are recruiting for a Customer Relationship Manager for an organisation in Sherburn. They are looking for an efficient manager with impeccable organizational skills and an eye for detail. You will manage key customer relations with high value customer as we as being a dedicated individual to provide managerial guidance and ensure the smooth operation...


  • Sherburn in Elmet, North Yorkshire, United Kingdom pyramid8 Full time

    Reference: P8JOB5657 |Specialist area: Customer Service |Sector: Manufacturing Pyramid8 are recruiting for a Customer Relationship Manager for an organisation in Sherburn. They are looking for an efficient manager with impeccable organizational skills and an eye for detail. You will manage key customer relations with high value customer as we as being a...


  • Sherburn in Elmet, United Kingdom Right Partnership Recruitment Full time

    A great opportunity is now available with a growing Office Supplies business in Sherburn. Your role will be to work as part of a team in a small but busy office environment that is critical in delivering the highest standard of service to the customers and internal colleagues of our client. **Key Responsibilities**: 2. Build relationships with our customers...


  • Sherburn in Elmet, United Kingdom One to One Recruitment Full time

    Customer Service Account Handler Are you bright, enthusiastic and looking for a permanent, full time, career opportunity with a lovely, family owned business that is growing rapidly? Do you have a background in retail/customer service/up or cross selling experience and have a knack for talking to people and building relationships? Based in between York...


  • Sherburn in Elmet, United Kingdom One to One Recruitment Full time

    Customer Service Account HandlerAre you bright, enthusiastic and looking for a permanent, full time, career opportunity with a lovely, family owned business that is growing rapidly?Do you have a background in retail/customer service/up or cross selling experience and have a knack for talking to people and building relationships?Based in between York and...


  • Sherburn in Elmet, United Kingdom Russell Taylor Group Ltd Full time

    **Overview**: We currently have an exciting opportunity for an Internal Sales Negotiator to join the Internal Sales team based at Sherburn. You will be responsible for general administration, negotiating and providing full support to the Sales team. **What will you be doing?** - Building relationships with new and existing customers, alongside...


  • Sherburn In Elmet, United Kingdom pyramid8 Full time

    Pyramid8 are working with a leading supplier in the food distribution industry. They are recruiting for an additional enthusiastic member of their Customer Service Team who will manage a number of clients dealing with all customer service queries. Our client is looking for an Enthusiastic Person to work for our well-established family owned and managed...


  • Sherburn in Elmet, United Kingdom First Choice Recruitment, Wakefield Full time

    **CUSTOMER SERVICE ADVISOR** **Temp to Permanent** **Sherburn In Elmet LS25** **Monday to Friday 40 Hours** **£11.28ph** We are looking for an Enthusiastic Person to work for our well-established client who is a distribution company based near Sherburn in Elmet, Leeds. You will be working as part of a small team in a fast-paced modern Business...


  • Sherburn in Elmet, United Kingdom KUBE RECRUITMENT SOLUTIONS LTD Full time

    **Customer Service Representative** **Sherburn in Elmet** **Salary £27,500 -£30,250** **Monday to Friday - Excellent hours!** **Holidays - 20 days plus, after a full years’ service you get 1 extra day a year to max of 25** **Other Benefits - Enhanced pension, Employee Assist Programme, Death in Service, Staff Discount, Full sick pay** **Purpose of...


  • Sherburn in Elmet, United Kingdom First Choice Recruitment, Wakefield Full time

    **CUSTOMER SERIVICE ADVISOR** **Temp to Permanent** **Sherburn In Elmet LS25** **Monday to Friday 40 Hours** **£11.28ph** We are looking for an Enthusiastic Person to work for our well-established client who is a distribution company based near Sherburn in Elmet, Leeds. You will be working as part of a small team in a fast-paced modern Business...


  • Sherburn in Elmet, United Kingdom KUBE RECRUITMENT SOLUTIONS LTD Full time

    **Sales/Customer Advisor** **Sherburn n Elmet** **Salary £27,500** **Monday to Friday** **Holidays - 20 days plus, after a full years’ service you get 1 extra day a year to max of 25** **Other Benefits - Enhanced pension, Employee Assist Programme, Death in Service, Staff Discount, Full sick pay** **Purpose of the Role** We are excited to recruit...


  • Sherburn in Elmet, United Kingdom Castle Employment Full time

    We have an exciting opportunity for a Customer Service Coordinator to join a thriving business based in Sherburn, Malton. With over 15,000 employees in over 182 locations in the world, they are a global leader in sustainable business. Enjoy benefits such as an excellent starting salary of circa £26,000, along with a generous discretionary annual bonus,...


  • Sherburn in Elmet, United Kingdom Castle Employment Full time

    We have an exciting opportunity for a Customer Service Coordinator to join a thriving business based in Sherburn, Malton.With over 15,000 employees in over 182 locations in the world, they are a global leader in sustainable business.Enjoy benefits such as an excellent starting salary of circa £26,000, along with a generous discretionary annual bonus,...


  • Sherburn in Elmet, United Kingdom Pennine Recruitment Full time

    Pennine Recruitment (Acting as a Recruitment Business) are delighted to be recruiting for a Customer Service Advisor for a client in Sherburn on a temporary to permanent basis. We are looking for someone who will strive to help achieve and maintain the culture of friendly and excellent customer service, by taking personal responsibility and ownership of...


  • Sherburn in Elmet, United Kingdom Logistics People Full time

    Customer Service Advisor Wanted In SHERBURN! Logistics People are looking for a Customer Service Advisor to join our team. Location: Sherburn  Working Hours: Monday - Friday 07:00 - 15:00 Shifts Available  Sunday - Thursday 18:00 - 02:00 Shifts Available  Pay rate: £11.44 P/hr  Logistics People are currently recruiting a Customer Service Advisor to...


  • Sherburn in Elmet, United Kingdom Logistics People Full time

    Customer Service Advisor Wanted In SHERBURN! Logistics People are looking for a Customer Service Advisor to join our team. Location: Sherburn  Working Hours: Monday - Friday 07:00 - 15:00 Shifts Available  Sunday - Thursday 18:00 - 02:00 Shifts Available  Pay rate: £11.44 P/hr  Logistics People are currently recruiting a Customer Service Advisor to...


  • Sherburn in Elmet, United Kingdom KUBE RECRUITMENT SOLUTIONS LTD Full time

    **Customer Service Controller** **£26,000 plus team bonus** **Based in Sherburn in Elmet** **Monday - Friday, either 8-4.30 or 08.30-5pm** **Main Purpose of the Job** As a Customer Service Controller you would be office based in Sherburn in Elmet, where you would be responsible for speaking to customers ti plan the work to be carried out they require....


  • Sherburn in Elmet, United Kingdom Pennine Recruitment Full time

    Pennine Recruitment (Acting as an employment agency) are delighted to be recruiting a Customer Service Advisor to join our client in Sherburn-in-Elmet on a full time, permanent basis. We are looking for a highly versatile, professional and self-motivated individual, who will be helping to achieve and maintain our clients culture of friendly and excellent...


  • Sherburn in Elmet, United Kingdom Boots Full time

    Summary Job Reference: - 218286BR Sherburn in Elmet, Finkle Hill Fixed Term We are now recruiting Christmas Customer Advisors for our Sherburn in Elmet, Finkle Hill store. Shift patterns may appear below 10:30am - 16:00pm Monday to Saturday (Day off in the week) **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...