French-Speaking IT Support Engineer

4 weeks ago


Southall, United Kingdom IT Talent Solutions Full time

Location: West London (Southall)

Company: Prestigious Luxury Retail Brand

Role: IT Technical Support Analyst

Overview:

Join our prestigious luxury retail brand in Southall and become a vital part of our IT team We are seeking a dynamic and proactive French-speaking IT Technical Support Analyst to provide top-notch support and ensure our IT systems run smoothly across multiple European sites. If you’re passionate about technology and eager to make a significant impact, this role is perfect for you

Responsibilities:

* Primary IT Contact: Act as the main point of contact for IT-related issues.

* System Maintenance: Maintain and enhance IT systems across global sites, including computers, printers, and servers.

* Onsite Support: Provide onsite IT support to local users and collaborate with the wider IT team.

* Compliance: Ensure compliance with Company Health & Safety and Quality policies.

* Training: Attend relevant training courses, including Health & Safety, Food Safety, and Manual Handling.

Requirements:

* Technical Skills: Strong knowledge of Microsoft Office Suite, Windows 7/10, Active Directory, and Windows Server.

* Communication: Excellent verbal and written communication skills in English and French.

* Project Management: Proven project management skills and the ability to prioritize workload.

* Proactive Attitude: Ability to work independently and as part of a team, showing initiative and a proactive approach.

Additional Information:

* Security & Cleanliness: Ensure site security and cleanliness.

* Reporting: Report any accidents or near misses immediately to the line manager



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