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Service Administrator
4 months ago
Service Administrator
High Wycombe
£25,000
Are you an experienced Service Administrator looking for a new opportunity in High Wycombe? Look no further Our client is currently seeking 3 skilled and dedicated Service Administrators to join their team at a leading company in the Electronic Security and Life Safety industry. With a competitive salary of £25,000 and great company benefits, this is an opportunity you don't want to miss
About the Role:
Working as part of a team, the Service Administrator will ensure that all support functions are carried out to service and maintain our client's security systems. At times, the Service Administrator may also provide support to other departments. The role requires a great deal of initiative and autonomy.
* Responsible for administrative tasks, including booking engineer training and logging quotes.
* Assisting in scheduling appointments and managing calendars.
* Handling customer inquiries and resolving any issues in a timely manner, with a record being made on the CRM system.
* Coordinating with various teams to ensure smooth service delivery.
* Weekly and monthly reporting.
* Maintain invoicing and monitor incoming payments.
Key Requirements:
* Previous experience in a similar role, preferably within an engineering environment.
* Scheduling experience and diary management.
* Excellent organisational and time management skills.
* Strong attention to detail and accuracy.
* Proficient in Microsoft Office suite.
* Exceptional communication and customer service skills
