Receptionist

1 week ago

Redhill, United Kingdom Invictus Group Full time

The successful candidate will be primarily responsible for the delivery of the Customer Service experience, ensuring exceptional customer interaction, leaving guests and callers with a positive, professional and lasting impression.

Role Summary:

* Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have.

* Ensure guests are greeted & welcomed courteously and their needs are anticipated at all times.

* Efficient guest registration and host notification with the ability to remember guest names and faces.

* Issue passes in accordance with the laid down procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors.

* Ensure the reception desk is kept immaculate and tidy at all times.

* Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hours.

* Completion of the daily activity spreadsheets and shift checklists to promote the running of an efficient reception service.

* Book taxis and cars for staff and visitors as required from the approved site suppliers.

* Administer the bookings for meeting rooms and inductions.

* To be competent and confident in the use of a range of relevant IT systems.

* To proactively assist guests with luggage on their arrival at the building, providing receipt tags for all items stored.

* To undertake general team administration duties for the Facilities Management operation as directed.

* To take ownership for the visual standards of the entire reception area and all related areas that impact on the Customer Experience.

* Able to provide, general information on the local area, directions, traffic & travel updates, information on flights and travel timetables.

* Contribution to and use of the Customer Service team noticeboard at all times.

Experience Required:

* Experience in operating a resource or a hotel reservation system

* Strong experience of operating within a Customer Service environment

* Computer literate

* Strong customer services skills and experience

* Present a self- image of confidence and authority

* Service orientated attitude

* Ability to easily memorise names and recognise individuals’ particulars.

* Ability to provide services to the highest specification within a Corporate Head Office Building

* Strong team player

* Excellent time management and organisational skills

* Excellent computer skills and the ability to learn new software and systems

  • Receptionist

    2 weeks ago

    Redhill, United Kingdom Sofitel London Gatwick Full time

    The Sofitel London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £22,880 per annum + generous benefits **We treat our people like family and our guest like...

  • Receptionist

    6 days ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - Competitive Plus Great Benefits **We treat our people like family and our guest like royalty!** We...

  • Receptionist

    4 weeks ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - 23,920 Plus generous service charge **We treat our people like family and our guest like...

  • Receptionist

    4 weeks ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £22,880.00 per annum **We treat our people like family and our guest like royalty!** We are...

  • Receptionist

    3 weeks ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £22,880 pa & generous benefits **We treat our people like family and our guest like royalty!** We...

  • Receptionist

    3 weeks ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £20,800.00 **We treat our people like family and our guest like royalty!** We are looking for a...

  • Receptionist

    1 week ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £22,880 per annum **We treat our people like family and our guest like royalty!** We are looking...

  • Receptionist

    4 weeks ago

    Redhill, United Kingdom Sofitel London Gatwick Full time

    The Sofitel London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £23,920 + Service Charge **We treat our people like family and our guest like royalty!** We are...

  • Receptionist

    4 weeks ago

    Redhill, United Kingdom Sofitel London Gatwick Full time

    The Sofitel London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £22,880 per annum + generous service charge paid monthly **We treat our people like family and our...

  • Receptionist

    4 weeks ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £22,880 & generous benefits **We treat our people like family and our guest like royalty!** We are...

  • Receptionist

    2 weeks ago

    Redhill, United Kingdom Sofitel London Gatwick Full time

    The Sofitel London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Receptionist**: - £22,880 per annum + generous service charge paid monthly **We treat our people like family and our...

  • Receptionist

    2 weeks ago

    Redhill, Surrey, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.Receptionist:- £22,880 pa & generous benefitsWe treat our people like family and our guest like royaltyWe are looking for a...

  • Receptionist

    2 weeks ago

    Redhill, Surrey, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.Receptionist:- £22,880 & generous benefitsWe treat our people like family and our guest like royaltyWe are looking for a...

  • Receptionist

    3 weeks ago

    Redhill, United Kingdom Adecco UK Full time

    Our client are looking for an Receptionist to be front of house in an office building. Meeting and greeting and dealing with visitors and couriers etc. Monday to Friday 8am to 6pm with an hour lunch break. Pay rate is £11.50 per hour. This role starts ASAP and is up until October / November time. Receptionist experience is desirable or good customer...

  • Night Receptionist

    4 weeks ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Night Receptionist**: - £22,880 & generous benefits **We treat our people like family and our guest like...

  • Receptionist

    3 weeks ago

    Redhill, United Kingdom Morr & Co LLP Full time

    **Receptionist** **£25,000 per annum** **Location: Redhill** **Hours 9am - 5pm Monday to Friday** Morr & Co LLP is a long established top 200 law firm with offices in Surrey and South West London. We are ranked in the UK Chambers & Partners Directory. We have a long history and big ambitions. We combine the depth of knowledge, capabilities, and...

  • Night Receptionist

    4 weeks ago

    Redhill, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. **Night Receptionist**: - £22,552 + generous benefits **We treat our people like family and our guest like...

  • Receptionist

    4 weeks ago

    Redhill, United Kingdom ACORN COURT CARE HOME Full time

    **Receptionist (Weekends)** **Are you passionate about delivering outstanding customer care and have excellent communication skills?** You’ll become an important part of our front of house team when you join Acorn Court Care Home in Redhill as our Receptionist. You’ll be polite, confident and will always go the extra mile to make our residents and...

  • Night Receptionist

    2 weeks ago

    Redhill, Surrey, United Kingdom Hilton London Gatwick Full time

    The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.Night Receptionist:- £22,552 + generous benefitsWe treat our people like family and our guest like royaltyWe are looking...

  • Cleaner / Receptionist - Sundays

    3 weeks ago

    Redhill, United Kingdom Team One UK recruitment Full time

    Cleaner / Receptionist - Sundays Redhill, Surrey Permanent, part-time Working Hours (8 hours per week) - Sundays 9am to 6pm Hourly Pay Rate - £11.40 We are looking for a responsible, practical cleaner with great communication and housekeeping skills to help maintain the leisure centre of a luxury residential development in Redhill to a high standard on...