Job Broker
3 weeks ago
Job Broker - Gloucestershire
On going contract – 37 hours - £12.59ph
Location - Shire Hall, GL1 2TG
The working pattern is 5 days in 7. 1 weekend (after training in 3 months) If you work a week-end day, you will receive a day off during the normal working week (Mon-Fri)
The post holder will work as part of team to help individuals, their families, hospitals and social care staff to ensure people are able to access a safe and effective care package and aid their discharge from hospital. The role is an administrative function where Brokers will have the opportunity to learn more and have progression routes into roles where they would buy packages of care and organises contracts for care. The post holder will support the delivery of a comprehensive administration and support function to the service area to meet the needs of internal and external customers. Brokers are responsible for managing information on the service areas systems and databases.
This is what we need you to do...
You will have daily contact with individuals, families, social workers, hospital staff and others involved in the wider health social care sector by telephone and email where you will be the first point of contact for arranging packages of care for people to help keep them independent or to help them access a care home such as making sure they have the relevant medication and follow up information before they are discharged..
You will use a variety of electronic databases to input and extract information to monitor and support the care around individuals.
You will be able to use the support and escalation routes available within the team to assist in any complex care requirements.
You will undertake administrative duties to support the business needs of the Team and the wider service area to ensure that services are maintained effectively.
You may undertake research as required into care packages or related subjects.
You will use existing policies, processes and corporate and statutory standards to respond to all customer enquiries and requests for data.
You will ensure confidentiality is maintained at all times within in your service area
To undertake such other duties related to the work of the organisation as may be assigned that are consistent with the nature of the job and its level of responsibility
Under guidance and appropriate supervision, to undertake individual purchasing of placements and packages of care
You will be responsible for the accurate input, monitoring and filing of records and data onto relevant systems Special Conditions
Assist in the implementation of the organisation’s equal opportunities objectives with particular reference to any targets
/ positive actions set out in the [Fairness & Diversity Strategy]
To adhere to all organisation Health and Safety policies and procedures and other policies and procedures applicable to employees.
To find out more information please contact Deanna at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity
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