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Payroll & People Advisor

3 months ago

Chelmsford, United Kingdom Yvonne Lewis Group Full time

Payroll & People Advisor | HR Advisor | HMRC Statutory Absence Legislation

New Opportunity to work in the People and Transformation depart for a local authority

5 months | 1 day in the office | Full Time - 37 hours per week

KEY RESPONSABILITIES

* Responsible for ensuring data input is accurate to ensure payments and deductions are correctly administered, in line with statutory and contractual requirements e.g. Pensions contributions. Where possible supporting and guiding employees in using self-service.

* Responsible for resolving complex payroll queries to ensure timeframes are met within agreed Service Level Agreements (SLAs).

* Responsible for payroll processes generating payments to employees and third parties, along with associated internal/external statutory reporting.

* Support the requirement for ensuring the integrity and security of personal, contractual, and financial information, to meet legislation and Council policies.

* Work collaboratively within a team, to ensure work is processed and delivered to a high standard, ensuring quality of outputs.

* Responding effectively to customers’ enquiries in a timely and professional manner and meeting service standards, this can be via the customer portal, in writing, or verbally in a call or meeting.

* Supports the drive to improve the service and quality of outputs and system testing to ensure customer expectations are exceeded.

PERSONAL SPESIFICATION

* Strong understanding of HMRC statutory absence legislation, ideally also with knowledge of tax, national insurance, LGPS and Teachers pension regulation contributions and system knowledge to undertake user acceptance testing.

* Experience of using payroll systems to deliver a high-quality service.

* Good working knowledge of payroll processes including statutory payments, deductions, and pension schemes.

For any additional queries, feel free to contact Claudia