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Customer Support

4 months ago

Waterbeach, United Kingdom Polytec Personnel Ltd Full time

Location: Cambridge (CB25)
Duration: Permanent
Hours: Flexible with core hours between 10am and 4pm (Monday to Friday)
Salary: Competitive
Job Reference: 34907

Polytec are looking for an experienced Customer Support / Service Engineer for our Cambridge based client. This role will involve extensive travel, potentially at short notice, typically of 1-2 weeks' duration. You will need to commute to Cambridge for initial training (3 months) and regularly from there on.

Responsibilities:

* Field based commissioning and service activities
* Site visits to new and existing customers to commission new systems, service activities and delivering system training
* Provide support to customers and update technical and procedural documentation

Requirements:

* HNC or higher in Electrical/Electronic or Mechanical engineering
* Previous experience in international servicing and commissioning activities
* Proven ability to remotely troubleshoot customer issues
* Broad technical knowledge and experience
* Ability to carry out logical fault diagnosis of electro-mechanical systems
* Able and willing to travel worldwide is essential
* Good IT skills with an understanding of software applications
* You will need to be comfortable working at height

Please contact us as soon as possible for more details or apply below

We will respond to successful applicants within a couple of days