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Field Service Engineer

3 months ago

Burgess Hill, United Kingdom Market 36 Full time

Market 36 Recruitment are currently recruiting for a Field Service Engineer based out of Burgess Hill, covering the Sussex area on a permanent basis.

Main purpose of the role will be to provide onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.

Roles & Responsibilities:

* Investigate, diagnose and resolve customer reports of technical problems with equipment.

* Service a wide variety of machines both on and off site.

* Ability to work independently to troubleshoot and solve problems.

* Complete job cards to a high standard promptly and within a given timeframe.

* Complete paperwork and timesheets in a timely manner.

* Request parts efficiently and effectively.

* Good customer service skills.

* Develop and maintain good working relationships with internal and external customers.

* Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.

* Ensure compliance with relevant procedures when repairing and inspecting equipment.

* Present a professional image at all times.

* Take responsibility for health and safety of self, colleagues, and customers in line with the Company health and Safety Policy.

* All Engineers must ensure that their own tools are safe and legal to use.

Experience, Knowledge & Qualifications:

* Solid Mechanical aptitude.

* Ability to service a wide range of heavy tracked plant JCB machines.

* Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.

* Lone working.

* Excellent verbal, written and critical thinking skills.

Working hours are 40 hours a week and has overtime available paid at x 1.5.

In return our client offers a competitive salary of up to £37,400

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates