Workshop Control Support
3 weeks ago
We have an exciting opportunity for Workshop Control Support to join a well-established company located in Birmingham.
Our client is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, they have been a family owned and run business for over a century and offer all commercial Vehicle Solutions.
This is a permanent Position.
Working Hours
Monday-Friday
40 Hours per week
Pay
£30,000 per Annum
Main Duties and Responsibilities of a Workshop Control Support-
* Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
* Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
* Answering the telephone & dealing with customer enquiries.
* Dealing with customer enquiries on the Service Reception counter.
* Managing the team of technicians.
* Managing the shifts work load in accordance with customer expectations.
* Create an accurate hand-over data sheet for the following day’s early service shift controller.
* Locking up the site, and setting the alarm system at the end of each shift.
* Organisation skills
* IT Literate
* Experience warranty
* Costing retail cards
* Use of ADP advantageous
Desired Skills of Workshop Control Support-
* Organisation skills
* IT Literate
* Experience warranty
* Costing retail cards
* Use of ADP advantageous
Employee Benefits of a Workshop Control Support-
* Paid Overtime
* Paid Bonus
* Increased holiday entitlement with length of service.
* Recruitment incentive awards.
* Healthcare scheme.
* Cycle to work scheme
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