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Contract Support Coordinator
3 months ago
Job Title: Contract Team Coordinator
Reporting To: Contracts Manager & Service Director.
Job Overview: To work with the Contracts Managers to ensure the smooth running of your assigned contracts.
The company is a medium size M & E facilities and construction company that is looking to strength it Contracts / Projects team.
We are looking to recruit a team Coordinator to strenth our contracts team, we are looking for a peron that has worked with a facilities maintenance or property maintenance environment, that has experience of dealing with all the day to day issues of dealing with engineers, clients and sub contractors.
We would consider a site maintenance engineer that is looking for their first opportunity into contracts / projects Management. Full training would be given and you would be working closely with the Senior Contracts manager.
Responsibilities:
Maintain a positive and proactive working relationship with Clients ensuring KPI performance is maintained, and Client needs are undertaken.
To assist Senior contracts manager in ensuring smooth delivery of our services to our client base and where needed, entailing:
Liaising with Helpdesk to aide with Planning and scheduling
Liaising with Purchasing
Liaising with Accounts team and check all information is available for contracts to be invoiced on time and correctly.
Liaising with Engineers, Clients and Sites
Liaise with Subcontractors where required to ensure Client works are completed in a timely fashion to the required standard and documentation.
Contracts Meetings with clients
Check Client Compliance Works are in order with Help Desk and confirm CMI
Spreadsheet is up to date regularly.
Maintain a high standard of documentation and communication at all times
Checking,updating,and completing client portals
Assisting with any accounts queries
Producing quotes and uplifts as required for any further works
Sorting out Job and potential Site issues for clients
Produce Reports as required by Contracts Managers for their client works
Working through WIP Reports, administering change/ input where required to provide better client service.
Covering Contracts Manager whilst they are on Holiday
Monitor services and propose Procedure Improvements where necessary to further deliver, client satisfaction.
Hours are 8.30 - 5.30 Monday to Friday - this is an office based role, there isn't any aspect of hybrid working for this position.But the company has a flexible approach to the working week with some work being in the office and some out on site.
For more information on the role and the company please send your CV via the Link and we will come back to you with more information
