Warehouse Operations Manager

Job Title: Warehouse Operations Manager

Location: Newark-on-Trent

Full time: Monday to Friday, Day Shift (40 hours per week)

We are seeking an experienced Manager to manage the day-to-day warehouse operations of our company. The right candidate must be adaptable and enthusiastic, a diligent individual with a drive and passion to succeed. Help us improve our processes and mature the business. Our client is multi-channel business which currently has several stores across the United Kingdom today, as well as a fully transactional website which ships to customers internationally.

Role Overview: This role holds responsibility for the day-to-day running of all aspects of the warehouse, from Inbound through to Dispatch, you will retain control and visibility of the workloads and manage the headcounts for the warehouse accordingly. You will be able to manage multiple areas through Team Managers and Team Leaders ensuring volumes and KPIs are hit daily and customers are serviced in a timely manner. You will support the Warehouse and Logistics Manager with the design and implementation of multiple projects in order to ensure the continued growth of the business.

Key Accountabilities & Responsibilities:  

• Implement and improve operational processes, managing resources effectively, and ensuring the smooth running of all operational functions

• Develop and implement operational strategies to support business growth and efficiency.

• Oversee budgeting, forecasting, and resource allocation to meet business objectives.

• Monitor key performance indicators and metrics to identify areas for improvement.

• Assist with recruitment processes, including posting job ads, liaising with recruitment partners, and organising interview schedules.

• Proactively look for ways to keep employee welfare and engagement consistently high.

• Lead and develop a team of Managers / Leaders and SME’s

• Support management of Health and Safety across the site

• Take the lead with onboarding new colleagues, staff development & training as well as performance management processes

Desired Knowledge Skills & Experience

• Demonstratable experience in driving continuous improvement within a manual warehouse

• Experience in Ecom / B2B and Internal processes.

• Extensive WMS experience – be able to interrogate systems and build reports from the extracted data (essential)

• Positive, Pro Active approach to challenges (essential)

• Previous experience as a Shift Manager / Ops Manager role (essential) leading other Leaders / Managers. (Minimum 3 years)

• Previous experience in other aspects of the warehouse (inventory / CS / Merch etc. would be beneficial)

• Strong excel experience (essential)

• Understanding of basic project management techniques (beneficial)

• Flexibility in shift times would be advantageous to cover opening / closing where required

• Overtime (inc weekends) would be required during key periods

• Any MHE experience (licenses) would be beneficial

• Flexible, able to adapt quickly to an ever-growing constantly changing environment.

• Comfortable working under pressure.

To be considered please apply below and one of the team will be in touch as soon as possible