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Senior Cleaning Operations Manager
3 months ago
An experienced Senior Cleaning Operations Manager with proven cleaning management experience is needed to lead and manage our cleaning team at Hurlingham Club, a prestigious private members club in London on a full-time basis.
Situated on 42 acres of landscaped grounds adjacent to the River Thames in Fulham, The Hurlingham Club is recognised as one of the world’s finest private member clubs. Since its opening in 1869, The Hurlingham Club’s croquet and tennis lawns, botanical gardens and stately Georgian Clubhouse – regarded as the birthplace of polo – have made it a sought-after destination for exclusive sporting and social activities.
This is an excellent opportunity to progress your career with a prestigious and historic club
About the Role
You will be responsible for overseeing and managing all aspects of cleaning operations budgets, ensuring high standards of cleanliness, efficiency, and compliance across the club. Work closely with the Senior Cleaning supervisor to develop and support the cleaning offering.
This role demands a hands-on leader with a strong focus on people management. You will be responsible for revitalising and motivating a well-established team by implementing robust HR strategies, refining operational processes, and fostering a high-performance culture.
The successful candidate will be a strong leader with a passion for cleanliness and a commitment to delivering exceptional service.
Key Responsibilities:
Manage and develop a high-performing cleaning team
Conduct performance reviews, provide feedback, and implement performance improvement plans
Create a positive and supportive work environment
Manage staff schedules and rotas, including shift patterns and overtime
Develop and implement robust Standard Operating Procedures (SOPs) for all cleaning tasks
Develop and implement robust Standard Operating Procedures (SOPs) for all cleaning tasks
Oversee daily cleaning operations, ensuring all areas are cleaned to the highest standards
Responsible for budget setting and monitoring of suppliers
Inspect club and cleaning standards to ensure compliance with health and safety regulations
Identify and implement cost-saving measures without compromising quality
Develop and manage the cleaning department's budget
Procure cleaning supplies and equipment at competitive prices
Address member complaints and additional cleaning requests promptly
Ensure compliance with all Health and safety regulations
Provide training on safe working practices and the use of cleaning chemicals
Conduct regular safety inspections and risk assessments
Be flexible with shift patterns to support the team, including early and late shifts
Required Skills:
Proven experience in cleaning management
Strong leadership and interpersonal skills
Excellent organisational and time management abilities
HR management
Attention to detail and a high level of cleanliness standards
Knowledge of health and safety regulations
Budget management experience
Ability to work under pressure
Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Candidates with previous experience or job titles, including; Facilities Operations Manager, Cleaning Services Director, Janitorial Operations Manager, Custodial Services Manager, Senior Facilities Manager, Building Services Manager, and Head of Cleaning and Waste may also be considered for this role
