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Facilities Coordinator
4 months ago
Job title - Facilities Co-ordinator
Job Purpose
We are seeking someone responsible for the day-to-day management of sub-contractors and helpdesk across the Meteorological account in Exeter. This role requires a calm and professional demeanour, keeping sub-contractors and internal teams honest.
Skillsets
Experience of working in a fast paced, operational environment.
Strong relationship management with colleagues, clients and sub-contractors demonstrating excellent communication / influencing skills.
Robust and assertive attitude towards achieving results.
Strong organizational abilities ensuring all documentation is stored and auditable.
Ability to work to own initiative but team orientated, multi-tasking and prioritising workload.
High customer focus.
Excellent IT skills, competent across Microsoft Office programs and experience with a CAFM system is desirable.Contractor management
Co-ordinating the annual subcontractor maintenance.
Schedule sub-contractor and AdHoc works.
Produce contractor packs for all maintenance and call outs.
Liaising with on-site teams, client and sub-contractors.
Updating the contractor spreadsheet.
Managing the supply chain and drive them to attend within the required SLA's.
Helpdesk
Provide support to the client via managing the facilities helpdesk, receiving calls and emails in a professional and timely manner, raise reactive jobs for both hard and soft service teams.
Keep the requester apprised as to the status of the work order until completion.
Determine the nature and priority of faults based on information provided and distribute accordingly.
Manage and sign off tasks on the Concept Evolution CAFM system.
Ensuring Asset information is updated.
Paper and digital filling.
Follow up on sub-contractor service reports.
Financial
Raising purchase orders.
Assist the Contract Support role with financial and commercial aspects of the contract.
Providing information for contract review meetings.
Additional
Creating and updating records such as training matrix.
Booking meeting rooms.
Liaising with external security teams for clearance/vetting.
Contribute to the regular client/team meetings.
Ensure QHSE documentation is maintained and readily available for auditing purposes, utilising electronic logbooks.
To obtain a comprehensive understanding of the contract and ensure all work is carried out in accordance with the contract scope.
Actively identify and implement innovation across the contract to enhance performance and continue to exceed the client's expectations.
Promote and maintain CBRE work ethics and culture, following the RISE values.
High level of trust and integrity whilst handling confidential information.
Obtain full Security Clearance.
Company benefits scheme.
25 days holiday, excluding bank holidays, per annum.
Aditi @ Resourcing Group on (phone number removed)/(url removed)
Resourcing Group is acting as an Employment Agency in relation to this vacancy
