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IT Support Engineer- 6 months FTC

2 months ago

Loughborough, United Kingdom Owen Daniels Consultancy Full time

IT Support Engineer- 6 months FTC
 
Our rapidly growing engineering client is seeking a dynamic, hands-on and technically astute IT/Technical Support Engineer to provide 1st. 2nd and some 3rd Line desktop support also well as maintain, configure and troubleshoot other IT related issues, including hardware, software, networks and pcs/laptops.
 
As IT and Technical Support Engineer, you will provide desk-side support to end-users, addressing questions, problems and tasks related to systems software and hardware.
 
Other duties will include:

Provides technical support of the installation and upgrade of personal computer hardware and software and server maintenance.
Supports the Desktop Engineering and End Point Compliance initiatives completing activities and tasks as assigned.
Building and configuring new laptops and PCs
Works with IT site leaders and takes guidance and direction to execute IT tasks.
Work on the implementation of strategies, which will include Active Directory (AD), Backup Solutions, printing solutions, mobile devices, network strategies, storage and compute, Disaster Recovery, etc.
Building
Create user documentation and develop training materials
Comply with legal and local regulatory rules (e.g., software licensing, confidentiality of employee records); ensures adherence to requirements; and advises management on needed actions. Learn and comply with procedures for proper utilization of IT technology. 
Excellent interpersonal and communication skills are a must.

Technical skills and experience required
Document incidents using IT Service Desk ITSM Toolset tracking systems
Support, configure, troubleshoot and maintain Microsoft Office Suite
Good knowledge and working experience of Office 365, Windows Server, Active Directory, SCCM, Microsoft Exchange, SharePoint
Network patching
Knowledge of routing and switching
Previous experience of Desktop / desk-side support
Diagnose, fault-finding and resolve hardware issues 
 
This is a 6 month fix term contract (FTC) based in Loughborough and is paying a salary of up to £50,000.
 
Again, we are seeking a IT/Technical Support Engineer to provide 1st. 2nd and some 3rd Line desktop support also well as maintain, configure and troubleshoot other IT related issues, including hardware, software, networks and pcs/laptops.
 
If you feel you’re a good fit for this position, please click ‘apply’, email (url removed) or call (phone number removed)