Service Centre Maintenance Manager

3 weeks ago

Oxfordshire, United Kingdom Manpower UK Ltd Full time

Based in Oxford the Civil Helicopter Service Centre Maintenance Manager will be responsible for the day-to-day operational management activities carried out by Civil Helicopter Hub in Oxford Airport and also line maintenance at customer sites.

A key attribute of this role is the transition to the new base maintenance hangar in Oxford and the implementation of new standards and procedures such that from the very outset we set and achieve the highest standards of aerospace quality and workmanship. The Operating System will be our roadmap to define and maintain these standards.

Since digitalisation is a key enabler for efficiency and competitiveness, the successful job holder will be confident and capable in the use of Envision, SAP, resource planning and other such applications.

Main responsibilities

Overall responsible for Safety, Quality, Cost, Delivery & People at the Oxford and Line maintenance bases.

Ensuring personnel planning is managed effectively. This includes managing the execution of shift patterns, ensuring personnel are appropriately qualified and that the personnel available are consistent with the capacity plan.

Liaising with airworthiness personnel to facilitate production capacity planning.

Liaising with third party airworthiness organisations where required to ensure delivery of the required work scope.

Management of base maintenance supervisors to ensure adequate and effective supervision levels on the hangar floor are maintained.

Management of the Line Maintenance Manager to ensure line maintenance capacity planning and oversight is sufficient to ensure the required level of customer support.

Retain oversight of any required sub-contracting work, for example aircraft painting.

Ensuring that engineer competency is assessed and recorded.

Ensuring that AOS standards are set and maintained and implementing corrective actions where necessary.

Liaison with Customer Support Managers and customers directly where necessary to ensure that maintenance activities are completed on time, on cost and on quality.

Ensuring staff are updated with regular briefings on company and technical information.

Provide guidance to the cost estimation of proposed aircraft maintenance work.

Work with the Maintenance Manager to ensure compliance and assist with the response to non-compliance findings in a timely manner.

Participate in the Transformation project and drive through relevant projects and initiatives across Base and Line maintenance teams and hangars. These projects include but are not limited to End-to-End Cost Model, Digital MRO and Operational Planning.

Knowledge and Skills

Essential

Proven leadership experience in a Part 145 aircraft maintenance environment.

Excellent knowledge of the regulation relating to Part 145 and Part CAMO.

Experienced rotary aircraft engineer with a solid background in commercial aviation.

Education, Qualifications or Training

Part 66 B1 or B 2 Licence with C certifying privileges.

Desirable

Specific experience relating to the maintenance management of Airbus helicopter types.

Experience that directly relates to the operational profile of AHUK customers

Degree level qualification in an aircraft maintenance related topic.

A fundamental requirement to be successful in this role is the ability to listen to customers, identifying and understanding their problems with a view to formulating and driving sustainable solutions.

Excellent organisational skills and time management.

Very good leadership and team building ability.

Well-developed interpersonal skills, and an excellent communicator at all levels.

Flexible to working requirements and the ability to rapidly adapt to changing situations.

Highly presentable at all times.

Flexibility to react positively to customer requirements efficiently.

Benefits offered:

Private Medical Insurance (Bupa) - single cover for employees paid by the company

25 days holiday rising to 29

Pension: Company contributes 6%, employee 4% basic

Share Incentive at company discretion.

Success Share, Discretionary Group bonus scheme (conditions apply)

Bikes to Work (up to £3,000) (employee purchase scheme)

Technology (employee purchase scheme)

Mydrive (employee car purchase scheme)

Den-Plan (employee purchase scheme)

Health-care Cash Scheme

Personal Accident Insurance (employee purchase scheme)

Health Assessments

Travel Insurance

Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)

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