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Customer Account Manager

3 months ago

Brierley Hill, United Kingdom Trinity Personnel Full time

Confident, professional Customer Account Manager immediately required to work on an initial temporary contract dealing with an international customer

Duties are to include

* Communicate with client on a daily basis, handle questions/queries both verbally and in writing

* Taking and processing orders

* Processing immediate stock orders, liaising with warehouse, booking couriers for same day collection

* Data analysis, working off spreadsheets

* Keeping up to day on stock levels

* Working with refund/reject paperwork

* Working on customer orderbook, chasing suppliers, making all parties aware of late deliveries or stock received

* Reporting directly to the Key Account Director

The right candidate would ideally

* Have previously account management experience

* Sales administration experience

* Strong time management and organisation skills

* Strong excel skills

* Be able to work on own initiative

Working Hours: Monday to Thursday 8.45am to 5.15pm, Friday 8.45am to 4.00pm

Salary £24-25k (possibility to negotiable for the right candidate)

This role will be initially 3-6 month temporary with a possibility of going permanent in the future