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Field Service Engineer

2 months ago


South East, United Kingdom Smart 1 Recruitment Limited Full time

Long established, UK renowned manufacturing organisation (automotive washing systems) looking to expand its Team capability, seeks two bright enthusiastic individuals to join them as Service Engineer.

The ideal candidate will have a general understanding of Mechanics, Electrics, Hydraulics and Pneumatics.

The Service Engineer role is offered as a permanent contract with immediate start available, with a competitive salary, company van and mobile phone. This is an exciting opportunity to join the business and play a full part in its future development.

Service Engineer duties would include:

* To conduct route cause analysis investigations and rectification on faulty, damaged equipment when attending breakdowns or service-related jobs

* Perform preventative and corrective maintenance on company and customer equipment.

* Develop and implement creative ideas to reduce technical failures

* To carry out the installation and routine maintenance visits to vehicle washing machines, water reclaim systems and equipment relating to bus, truck & rail operators

* To carry out emergency breakdown repairs to vehicle washing equipment and water reclaim systems; both SB&W and other manufacturers as and when required

* Provide or organise weekend cover and be on standby as required

* As part of the role, you may be required to spend nights away from home when installing/repairing machines

* To recognise and conform to the Company’s Terms & Conditions of Employment and the requirements of the Health & Safety Legislation

* Provide technical support to Sales on machine selection, performance and capability, both by phone and on-site customer facing meetings

* Ensure that all equipment allocation and stock control is in accordance with the control requirements

* Communicate any additional requirements to Service so they can obtain quotations.

* Ensure effective capacity planning is being met and advise the Sales & Service manager of improvements to reduce costs and o/time

* Work with colleagues and service departments to help develop better products and improve installation efficiency

* Effectively communicate & document all areas of site performance and technical issues to Service Manager, highlighting specific areas of improvement needed and to be achieved

Skills/ Experience needed for a Service Engineer;

* A general understanding of Mechanics, Electrics, Hydraulics and Pneumatics – Essential

* Must be within 1 hours commute to the M25.

* Experience working with electric motors, drive shafts, pumps, gear boxes and PLC’s/PCB’s.

* Experienced in both machines fitting work, plumbing and electrical work

* Understanding of Health & Safety along with both mechanical and basic electrical knowledge.

* Experience of providing good customer service preferably involving explanation and advice.

Location: Luton, Stevenage / Southampton, Salisbury, Reading, Slough
Hours of Work: 40 hours per week, Overtime available
Salary: £27,000 Negotiable dependent upon experience
Benefits: Company Van, Mobile Phone, PDA, Company pension and Life Insurance (after 3 months)