Workshop Controller

Job Title: Workshop Controller

Location: Chichester

Industry: Automotive Sector

Hours: 42.5 hours per week

Salary: £36,000 to £40,000 + Bonuses & Overtime

Responsibilities:

Supervision and Coordination: Oversee daily operations of the workshop, ensuring smooth workflow and timely completion of tasks.

Staff Management: Coordinate activities of workshop technicians, assigning tasks and providing guidance to maintain productivity and quality standards.

Customer Interaction: Serve as primary contact for customers, providing updates on vehicle repairs and addressing inquiries or concerns professionally.

Quality Assurance: Ensure all workshop work meets manufacturer standards and complies with regulations and health & safety guidelines.

Inventory Management: Monitor and manage inventory levels of parts and supplies, ensuring adequate stock to support workshop operations.

Performance Tracking: Track workshop performance metrics such as job completion times and customer satisfaction, implementing improvements as needed.

Training and Development: Identify training needs for workshop staff and coordinate training programs to enhance skills and knowledge.

Administrative Tasks: Handle administrative duties including scheduling appointments, preparing reports, and maintaining records related to workshop activities.

Budget Management: Assist in preparing and managing the workshop budget, monitoring expenses and identifying cost-saving opportunities.

Requirements:

Experience: Proven experience in a similar role within the automotive sector, preferably with supervisory or managerial experience.

Technical Knowledge: Strong understanding of automotive repair and maintenance procedures, with knowledge of vehicle systems and components.

Leadership Skills: Excellent leadership and communication skills, capable of motivating and managing a team effectively.

Customer Service: Customer-focused approach with the ability to interact professionally and address customer needs and concerns.

Organizational Skills: Exceptional organizational and multitasking abilities, capable of prioritizing tasks in a fast-paced environment.

Attention to Detail: Keen attention to detail and commitment to maintaining high-quality standards in workshop operations.

Computer Literacy: Proficiency in computer software and systems for scheduling, inventory management, and reporting.

Qualifications: Relevant qualifications in automotive engineering or related field are desirable, though practical experience is equally valuable.

To Apply: If you're interested in this role, please send your up-to-date CV to (url removed). You can also contact Oakland Heath directly at (phone number removed) for further information or to apply. Additionally, if you know someone who would be interested in this role, please send their contact details as Alecto Recruitment offers a referral bonus of £300 for successful placements