![Affinity Search and Selection Limited](https://media.trabajo.org/img/noimg.jpg)
Retentions Advisor
2 weeks ago
Retentions Advisor
Wrexham
Monday - Friday
Up to £27500 DOE
Our client based on Wrexham Industrial Estate are looking for an additional Retentions Advisor to join their team.
As a retentions advisor you will be liaising with customers to resolve any complaints and disputes to find suitable solutions in a timely manner.
* You will be dealing with a variety of initial queries, remaining customer focused to find the most suitable conclusion
* Having a calm, level-headed approach to problem solving with an ability to make decisions that reflect a well thought out process.
* Ability to work both individually and as part of a team. Collaborate with internal teams to ensure seamless delivery of services to customers
* Be confident in your ability to make decisions and provide an appropriate resolution to customer enquiries.
* Ability to manage a very busy workload through an internal CRM system.
* Engage in contractual matters with exceptional negotiation skills for the retention of their valued customers.
The successful candidate will have a recent experience in a similar position, finding solutions, and working in a fast-paced busy environment with strong negotiation, problem solving and diplomacy skills. Excellent communication, interpersonal and IT skills are a must with an ability to organise and prioritise workloads to meet deadlines
-
Retentions Advisor
2 weeks ago
Pentre Maelor, United Kingdom Affinity Search and Selection Limited Full timeRetentions AdvisorWrexhamMonday - FridayUp to £27500 DOEOur client based on Wrexham Industrial Estate are looking for an additional Retentions Advisor to join their team.As a retentions advisor you will be liaising with customers to resolve any complaints and disputes to find suitable solutions in a timely manner. * You will be dealing with a variety of...
-
Retentions Advisor
3 weeks ago
Pentre Maelor, United Kingdom Affinity Search and Selection Limited Full timeRetentions Advisor Wrexham Monday - Friday Our client based on Wrexham Industrial Estate are looking for an additional Retentions Advisor to join their team. As a retentions advisor you will be liaising with customers to resolve any complaints and disputes to find suitable solutions in a timely manner. You will be dealing with a variety of initial...
-
Retentions Advisor
1 week ago
Pentre Maelor, United Kingdom Affinity Search and Selection Limited Full timeRetentions AdvisorWrexhamMonday - FridayUp to £27500 DOEOur client based on Wrexham Industrial Estate are looking for an additional Retentions Advisor to join their team.As a retentions advisor you will be liaising with customers to resolve any complaints and disputes to find suitable solutions in a timely manner. * You will be dealing with a variety of...
-
Customer Service Advisor
2 months ago
Pentre Maelor, United Kingdom Smartsearch Recruitment Full timeCustomer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a...
-
Retentions Account Advisor
1 month ago
Pentre Maelor, United Kingdom CUBE Consulting Full timeFantastic opportunity for an Account Coordinator / Manager to join this well-established, growing business! The position has been created due to internal demand and growth within the business and comes with an attractive salary of £25,000 with the opportunity to progress further! This is an integral function within the business and the right person must be...