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MASH Information Officer

2 months ago

South East London, United Kingdom Spencer Clarke Group Full time

MASH Information Officer **

We are collaborating with a Local Authority in the Peckham area who are seeking a MASH Information Officer.

Offering a 3-6 month agency contract with potential for ongoing extension, this Full time position (36 hours) is based in SE15.

The competitive rate of pay is £19+ per hour, negotiable based on experience.

About the Role:

To ensure that all contacts and referrals to Children's Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services.
Responsible for good data quality, complying with statutory guidance (Data Protection, Child In Need Census and Safeguarding procedures) and producing information that is accurate, reliable, timely, valid and relevant.
Be the first point of contact in the department for members of the public and partner agencies, providing consultation, advice, support, signposting and feedback through a range of communication methods (E.g. face to face, email, letters, telephone etc).
To participate in related project activities within Children's Services in relation these duties that improve the customer experience, streamline business processes and deliver improved efficiency.Responsibilities:

To maintain confidentiality on all information relating to service users and staff (past and present), ensuring compliance with the Data Protection Act, London Safeguarding procedures and any other relevant legislation.
Ensure that all incoming correspondence is actioned and archived within agreed timescales and that all safeguarding issues, or children who are potentially at risk of harm, are immediately raised with the Duty Manager for assessment.
Represent the MASH at internal and external meetings liaising with a range of partner agencies, providing regular feedback on service development and improvement initiatives.Experience Needed:

Experience of managing referrals within Children's Services.
Data protection & safeguarding frameworks.
Local Authority / Public Sector.** We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity **

To apply for this role please email & call Dane on (phone number removed)