Field Application Engineer

3 weeks ago

Milton Cambridgeshire, United Kingdom Retelligence Full time

About the Company:

Our client is a pioneering company developing a revolutionary IoT Connectivity network. This technology facilitates communication between physical products and cloud applications, providing companies with cost-effective solutions for integrating and deploying product data communications, engineering diagnostics/updates, and product analytics.

Role Overview:

We are seeking a highly skilled Field Application Engineer with an embedded systems background and consultancy experience to join this innovative team. In this role, you will work directly with clients to help create Minimum Viable Products (MVPs) and compelling sales presentations, ensuring successful integration and deployment of our technology. Strong communication skills are essential, as you will be a key interface between clients and the company. This position offers a unique opportunity to make a significant impact on both the company's success and the success of its clients.

Key Responsibilities:

Client Engagement: Work closely with clients and the business to understand their requirements and help develop MVPs that meet their specific needs.

Sales Presentations: Assist in creating technical sales presentations to demonstrate the capabilities and benefits of our technology to potential clients.

Embedded System Development: Leverage your embedded systems expertise to assist in the development and integration of client solutions.

Technical Support: Provide technical support and troubleshooting for clients during the development and deployment phases.

Collaborate with Cross-Functional Teams: Work with internal engineering, product, and support teams to ensure seamless client experiences.

Feedback and Improvement: Gather feedback from clients and relay insights to the internal team for continuous improvement of products and services.

Community Engagement: Maintain an active presence in the developer community, such as contributing to a personal blog, participating on Stack Overflow, or other relevant forums.

Essential Skills & Experience:

Demonstrated experience in embedded systems development and integration.

Strong understanding of embedded C and OS functions, including threads/schedulers, networking, and power management.

Proven ability to engage with clients and develop solutions that meet their specific needs.

Familiarity with modern software development and testing workflows, including CI/CD, simulator and hardware-based testing, and remote application observability and diagnostics.

Excellent problem-solving skills and ability to troubleshoot technical issues effectively.

Strong communication and presentation skills, with experience in creating and delivering technical sales presentations.

Experience from a consultancy background, demonstrating a client-focused approach.

Active participation in the developer community, such as maintaining a blog or contributing to Stack Overflow or similar platforms.

Bonus Skills & Experience:

Experience working with IoT devices and cloud connectivity.

Knowledge of NFC, Universal Links, and background modes.

Front-end design, UX/UI, or AR experience.

Experience with developer-facing products.

Embedded development experience for RTOS or Linux applications on ARM microcontrollers

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