Induction Trainer & Facilitators will be customer facing and responsible for
all administrative activities relating to the day to day running of the Sizewell
C Induction Centre with the primary task of the delivery of the SZC Project
Introduction
This role will require someone with training delivery experience.
Employed by G4S, The Induction Trainer & facilitators will join the existing
Site Induction team at our Induction Centre located in Leiston . Often
working on their own initiative, liaising with internal and external
stakeholders, a proactive and fastidious approach to work is essential.
Customer focus is key to the successful operation of the team, and the role
holder will need to display excellent customer service skills. Proficiency in
IT and administration is essential.

Your Time at Work
£15.35 per hour

20 hours a week part-time but may have the opportunity to increase to 40
hours per week, working normal office hours but will require some flexibility and Saturday working.

Our Perfect Worker
Key Responsibilities

- Front end of the process and the Facility
- First and last point of contact to the customer
- Efficiently and effectively administrating the registration process in a timely manner
- To ensure the delivery of the SZC Project Introduction meets the required learning
objectives and aims as set out by Project Training, to be delivered to a high standard in
accordance with the agreed Project Training documentation.
- Ensure any concerns relating to the learning or behaviours of training delegates are
escalated appropriately.
- Assist and support the Inductees throughout the SZC Project training sessions.
- Conduct Drug & Alcohol Testing - full training provided
- Communicate the process and expectations for the running of the day
- Coordinate and support the Inductees throughout the day
- Efficiently and effectively update and maintain data in the workforce information
management system
- Liaise with all key stakeholders (e.g. Occupational Health, Access Control, Contractors etc)
- Maintain effective communications with all stakeholders
- Maintain customer focus and seek to resolve any conflicts harmoniously to minimise
potential disruption or delay to the day
- Maintain confidentiality of all personal information

Skills and Competencies

- Excellent customer service skills
- IT skills are essential, must have prior experience in MS office applications
- Strong administration background.
- Good organisational skills - Flexible, organised, methodical
- Ability to work under pressure and manage a busy schedule
- Excellent time management
- Ability to work independently and be proactive
- Flexible approach with the ability to multi-task and work on own initiative
- Discretion - Confidentiality when dealing with personal information
- Team player
- A recognised teaching certification at L3 Delivery in Training, L3 Award in Education and Training (PTLLS) or above is desirable

Personal Qualities

- Highest levels of integrity, respectfulness and professionalism required at all times.
- Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of
interests.
- An engaging and proactive 'can do' attitude where successes and failures are shared.
- Doing what we say we are going to do and only committing to what can be done.
- Listen and communicate effectively.
- Ability to plan ahead as far as possible and share intelligence to prevent surprises.

Special Operational Requirements

- Able to provide a 5 year verifiable work history

Key Information and Benefits
Permanent Contract
28 days per annum inclusive of bank holidays
G4S National Pension Scheme,
Dell, Vodafone and O2 discounts,
Perks at Work (national discount scheme),
Aviva car, home and travel insurance discount,
Health Saturday Fund (health cash plan for you and your family)

About Staffline
G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

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