Senior Salesforce Administrator
3 weeks ago
Senior Salesforce Administrator required for my large client. The role will be working from home but the closer you are to Manchester the better. You Ensure consistent daily operations (BAU), oversee and lead platform configurations, covering; Objects, Record Types, Dynamic Forms/FlexiPages, Custom Fields, and Automation Flows and Validation Rules.
User Management & Training:
Supervise user setup, demonstrating a thorough understanding of roles, profiles, permissions, perm set groups and licence types. Provide ongoing functional guidance and support to Salesforce users and stakeholders supporting the Commercial Insights Team.
Project Collaboration:
Collaborate with the Senior Salesforce Platform Manager to facilitate the planning and implementation of projects. Collaborate with Business Analysts to conduct discovery sessions, meticulously scope requirements, support in the creation and validation of user stories and acceptance criteria and define best in class solutions. Provide crucial insights during requirement gatherings and direct playback sessions with Key Stakeholders, including both Regional and Country Delegated Administrators.
Quality Oversight:
Consistently review the Salesforce platform to ensure data accuracy across the group, working with Regional and Country Delegated Admins and the Commercial Insights Team promoting both efficiency and effectiveness.
Governance & Documentation:
Lead and reinforce a robust data governance framework, assuring data uniformity and compliance with regulations. Keep detailed documentation of platform configurations, organisational standards, and change management processes.
Performance Analysis:
Evaluate Salesforce performance metrics on a regular basis, advocating for and implementing improvements as deemed necessary.
Insightful Reporting:
Design and maintain recurring reports and dashboards, offering significant insights and bolstering the initiatives of the Group Commercial Insights division.
Experience
* 3 years of hands-on SFDC experience
* Excellent communication, presentation skills and a proactive attitude.
* Experience with Sales Cloud and Service Cloud implementations.
* Minimum Certifications: Salesforce ADM-201 Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Business Analyst. Advantageous; Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Marketing Cloud Account Engagement Consultant.
* Full right to work in the UK
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